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Shopify

Shopify Plus

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Shopify Plus
8.9 /10

What is Shopify Plus?

Not just an ecommerce software, Shopify is the best ecommerce platform that has everything you need to sell online, on social media, or in person. Establish your brand online with a custom domain name and online store. With instant access to hundreds of the best looking themes, and complete control over the look and feel, you finally have a gorgeous store of your own that reflects the personality of your business.

Company Details


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Awards & Recognition

Shopify Plus won the following awards in the B2C eCommerce category

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Shopify Plus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shopify Plus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shopify Plus?

1% Negative
4% Neutral
95% Positive

Pros

  • Efficient Service
  • Inspires Innovation
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Customer Order Portal

87

Catalog Management

87

Payment Processing

86

Content Management

85

Order Management

85

Reporting and Analytics

85

Content Localization

83

Integrated Search

83

Microsite Management

82

Retargeting Capabilities

80

Predictive Recommendations

80

Vendor Capability Ratings

Average 82

Quality of Features

85

Business Value Created

84

Ease of Implementation

83

Usability and Intuitiveness

83

Ease of Data Integration

83

Ease of Customization

82

Vendor Support

81

Ease of IT Administration

81

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Shopify Plus Reviews

Cedric H.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Easy and reliable business tool for online working

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

It was a great e-commerce (online business) tool. It works excellently. My company's need for enterprise-level stores with hundreds to thousands of products is met with Shopify Plus. Shopify Plus wins every time. In contrast to the basic plan, we can host many sales and discount codes at the same time.

What is your favorite aspect of this product?

I like it because even if we are unfamiliar with any programming language, Shopify Plus makes it simple to create online stores. The interface is highly user-friendly. It's straightforward, user-friendly, and intuitive. Setting up and organizing everything in one location is quite simple. There are a plethora of default templates available that are more than adequate for creating a fantastic store.

What do you dislike most about this product?

This client database results in a lot of manual labor and/or income loss, as well as giving customers a headache. When we desire ease and time savings, we will have to forgo revenue. This means we'll require an external platform with this capability, however, once we start integrating orders, the platform's manual workload will increase.

What recommendations would you give to someone considering this product?

This is the option for you if you're seeking an interface that enables you to construct e-commerce quickly and easily. However, keep in mind that you'll need to purchase the plus editions of the SaaS product to enable all capabilities and make changes to the complete site.

Pros

  • Performance Enhancing
  • Trustworthy
  • Saves Time
  • Transparent

Meliza C.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Powerful Platform for B2B eCommerce

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

Shopify Plus features a huge number of "major benefits" (hue). Reduced transactional costs, the opportunity to quickly enter worldwide markets, process flexibility, and a specialized assistance system are all things that our company appreciates. Upgrading is not difficult, especially if you've reached a certain income threshold. We would never return.

What is your favorite aspect of this product?

Shopify Plus has proven a game-changer for the company. Exchange rates improved by 50% following the implementation. The analytics are amazing, the availability is superb, and exposure to the app catalog cuts the construction period in half. Shopify Plus has expanded its features and creating it simpler for enterprises to overcome obstacles. Shopify Plus assistance is also excellent, and they address all of our problems.

What do you dislike most about this product?

In our perspective, I've only had small difficulties using it which could be resolved with no exertion, such as the tool being a bit overpriced and therefore not accessible to people, and the assistance team being unavailable and ineligible to fix concerns when I want them.

What recommendations would you give to someone considering this product?

Shopify has risen to prominence as an eCommerce behemoth, providing various benefits like the flexibility to build up and start a company in a couple of days, and also the opportunity to administer something from a centralized spot, rendering the life of management and IT teams significantly smoother.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Yasir L.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Easy to use, but a bit pricey.

Likeliness to Recommend

8 /10

What differentiates Shopify Plus from other similar products?

Shopify Plus includes all of the features found in standard Shopify and enterprise-level features.

What is your favorite aspect of this product?

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What do you dislike most about this product?

Its not innately multilingual. Extensions such as Langify exist, but it is far from perfect.

What recommendations would you give to someone considering this product?

Shopify is the world's leading all-in-one e-commerce platform that allows you to start, expand, and manage your online store.

Pros

  • Enables Productivity
  • Saves Time
  • Generous Negotitation
  • Over Delivered

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