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Shopify Plus Logo Award Winner Product Badge
Shopify Plus Logo Award Winner Product Badge
Shopify

Shopify Plus

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Shopify Plus
8.7 /10

What is Shopify Plus?

Not just an ecommerce software, Shopify is the best ecommerce platform that has everything you need to sell online, on social media, or in person. Establish your brand online with a custom domain name and online store. With instant access to hundreds of the best looking themes, and complete control over the look and feel, you finally have a gorgeous store of your own that reflects the personality of your business.

Company Details


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Awards & Recognition

Shopify Plus won the following awards in the B2C eCommerce category

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Shopify Plus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shopify Plus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

96 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shopify Plus?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Feature Ratings

Average 83

Order Portal

86

Catalog Management

85

Payment Processing

84

Reporting and Analytics

84

Content Management

83

Order Management

82

Integrated Search

82

Content Localization

82

Microsite Management

81

Retargeting Capabilities

79

Predictive Recommendations

77

Vendor Capability Ratings

Average 80

Quality of Features

84

Business Value Created

83

Ease of Implementation

82

Ease of Data Integration

82

Usability and Intuitiveness

81

Ease of Customization

80

Ease of IT Administration

79

Vendor Support

79

Breadth of Features

79

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

77

Shopify Plus Reviews

Ankita S.

  • Role: Industry Specific Role
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Tons of features and apps on Shopify Plus

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

Super easy to setup and develop

What is your favorite aspect of this product?

Easy to setup and develop

What do you dislike most about this product?

Hard to complain, this platform literally has most of the things we need!

What recommendations would you give to someone considering this product?

Its a no brainer, if you are looking to develop with ease - Shopify is the go to product

Pros

  • Efficient Service
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Alex G.

  • Role: Operations
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Great product but pricey!

Likeliness to Recommend

10 /10

What differentiates Shopify Plus from other similar products?

Shopify Plus stands out with its ease of use, scalability, and extensive customization options for high-growth enterprises. It offers powerful APIs, a robust app ecosystem, dedicated account management, and seamless multichannel selling, making it ideal for fast-growing brands seeking flexibility and user-friendliness.

What is your favorite aspect of this product?

My favorite aspect of Shopify Plus is its scalability and customization options. It provides the flexibility to grow with your business while allowing for extensive personalization to meet specific needs and optimize workflows.

What do you dislike most about this product?

What I dislike most about Shopify Plus is its cost, which can be high for smaller businesses or startups. The pricing structure may not be as accessible for companies that are not yet at the enterprise level or those with tight budgets.

What recommendations would you give to someone considering this product?

If you're considering Shopify Plus, ensure you’re ready for the investment, as it can be costly. Take full advantage of its scalability and customization options to tailor the platform to your specific needs. Leverage the powerful APIs and app ecosystem for optimizing workflows, and utilize the dedicated support to maximize your return on investment.

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Helps Innovate

Cons

  • Vendor Friendly Policies
  • Under Delivered

Marcel K.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Produit fantastique

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

ses fonctionnalités et avantages

What is your favorite aspect of this product?

l'interface

What do you dislike most about this product?

rien à signaler

What recommendations would you give to someone considering this product?

je recommande totalement ce produits

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

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