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Shopify

Shopify Plus

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Shopify Plus
8.7 /10

What is Shopify Plus?

Not just an ecommerce software, Shopify is the best ecommerce platform that has everything you need to sell online, on social media, or in person. Establish your brand online with a custom domain name and online store. With instant access to hundreds of the best looking themes, and complete control over the look and feel, you finally have a gorgeous store of your own that reflects the personality of your business.

Company Details


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Awards & Recognition

Shopify Plus won the following awards in the B2C eCommerce category

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Shopify Plus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shopify Plus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

96 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shopify Plus?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Feature Ratings

Average 83

Order Portal

86

Catalog Management

85

Payment Processing

84

Reporting and Analytics

84

Content Management

83

Order Management

82

Integrated Search

82

Content Localization

82

Microsite Management

81

Retargeting Capabilities

79

Predictive Recommendations

77

Vendor Capability Ratings

Average 80

Quality of Features

84

Business Value Created

83

Ease of Implementation

82

Ease of Data Integration

82

Usability and Intuitiveness

81

Ease of Customization

80

Ease of IT Administration

79

Vendor Support

79

Breadth of Features

79

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

77

Shopify Plus Reviews

  • Role: C-Level
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2022

Best option to kickstart your ecommerce

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Cedric H.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Easy and reliable business tool for online working

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

It was a great e-commerce (online business) tool. It works excellently. My company's need for enterprise-level stores with hundreds to thousands of products is met with Shopify Plus. Shopify Plus wins every time. In contrast to the basic plan, we can host many sales and discount codes at the same time.

What is your favorite aspect of this product?

I like it because even if we are unfamiliar with any programming language, Shopify Plus makes it simple to create online stores. The interface is highly user-friendly. It's straightforward, user-friendly, and intuitive. Setting up and organizing everything in one location is quite simple. There are a plethora of default templates available that are more than adequate for creating a fantastic store.

What do you dislike most about this product?

This client database results in a lot of manual labor and/or income loss, as well as giving customers a headache. When we desire ease and time savings, we will have to forgo revenue. This means we'll require an external platform with this capability, however, once we start integrating orders, the platform's manual workload will increase.

What recommendations would you give to someone considering this product?

This is the option for you if you're seeking an interface that enables you to construct e-commerce quickly and easily. However, keep in mind that you'll need to purchase the plus editions of the SaaS product to enable all capabilities and make changes to the complete site.

Pros

  • Performance Enhancing
  • Trustworthy
  • Saves Time
  • Transparent

Yasir L.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Easy to use, but a bit pricey.

Likeliness to Recommend

8 /10

What differentiates Shopify Plus from other similar products?

Shopify Plus includes all of the features found in standard Shopify and enterprise-level features.

What is your favorite aspect of this product?

Edit HTML and CSS

What do you dislike most about this product?

Its not innately multilingual. Extensions such as Langify exist, but it is far from perfect.

What recommendations would you give to someone considering this product?

Shopify is the world's leading all-in-one e-commerce platform that allows you to start, expand, and manage your online store.

Pros

  • Enables Productivity
  • Saves Time
  • Generous Negotitation
  • Over Delivered

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