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Shopify

Shopify Plus

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Shopify Plus
8.7 /10

What is Shopify Plus?

Not just an ecommerce software, Shopify is the best ecommerce platform that has everything you need to sell online, on social media, or in person. Establish your brand online with a custom domain name and online store. With instant access to hundreds of the best looking themes, and complete control over the look and feel, you finally have a gorgeous store of your own that reflects the personality of your business.

Company Details


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Awards & Recognition

Shopify Plus won the following awards in the B2C eCommerce category

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Shopify Plus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shopify Plus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

96 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shopify Plus?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Feature Ratings

Average 83

Order Portal

86

Catalog Management

85

Payment Processing

84

Reporting and Analytics

84

Content Management

83

Order Management

82

Integrated Search

82

Content Localization

82

Microsite Management

81

Retargeting Capabilities

79

Predictive Recommendations

77

Vendor Capability Ratings

Average 80

Quality of Features

84

Business Value Created

83

Ease of Implementation

82

Ease of Data Integration

82

Usability and Intuitiveness

81

Ease of Customization

80

Ease of IT Administration

79

Vendor Support

79

Breadth of Features

79

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

77

Shopify Plus Reviews

Cindy A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Incredibly straightforward and reliable tool

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

Shopify Plus provides a superior B2B customer experience while meeting the frequently complicated and highly specialized needs of our business. It also incorporates product review apps, and we may view or create discount vouchers to provide our customers with if necessary.

What is your favorite aspect of this product?

Whatever method we choose, implementation is rather simple and only takes modifying a few basic Shopify Plus storefront files to add extra functionality to handle this. Personally, our company appreciates the decreased transaction costs, ease of entering international markets, process adaptability, and such an efficient product. Amazingly, setting up and organizing everything in one location is simple.

What do you dislike most about this product?

Customers are not as adequately equipped to redesign their stores with Shopify because there's not much flexibility when it comes to tweaking it. It frequently experiences outages, and it takes a while for them to be fixed. Additionally, it would be wonderful if there was a simpler way to contact Shopify Plus support for advice.

What recommendations would you give to someone considering this product?

Shopify Plus is a fantastic, though little premium, interesting framework for starting and expanding your business wisely. It is the leading commerce platform in the sector for a reason since it provides a remarkably innovative and user-friendly, one-stop-shop experience. There are several default templates available, and they are more than enough to build a fantastic store.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Effective Service

Chantel M.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Fantastic and interesting framework

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

Using the platform, our company has experienced phenomenal growth from the start, and Shopify Plus has more than doubled our customer base in only two years. All of this is evidence of its strength and the power that Shopify plus makes available to retailers.

What is your favorite aspect of this product?

This gives us the flexibility to manage our company according to our financial constraints. There is no pressure to use any proprietary software. Upgrading is a no-brainer, particularly if our income is at a certain level. We wouldn't go back at all. Its user interface is quite intuitive. It is incredibly straightforward, simple to use, reliable, and intuitive.

What do you dislike most about this product?

On Shopify, filtering options are very constrained and non-friendly. While their tagging system can be used to provide basic filters, there are issues when we have to display products with 2 values.

What recommendations would you give to someone considering this product?

Shopify Plus is a user-friendly, dynamic platform that is excellent for anyone looking to expand their business. Shopify Plus has a really interesting ecosystem that enables businesses to quickly and affordably add features and tailor the user experience. The fact that Shopify Plus features a fantastic, in-depth statistics feature that can help you grow sales is its most crucial feature.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Alana L.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Jun 2022

Very good. Easy to use.

Likeliness to Recommend

10 /10

What differentiates Shopify Plus from other similar products?

Simple and visually appealing.

What is your favorite aspect of this product?

How it links with other platforms.

What do you dislike most about this product?

I don't have any complaints.

What recommendations would you give to someone considering this product?

It's a well designed product, worth the money.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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