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Shopify

Shopify Plus

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Shopify Plus
8.9 /10

What is Shopify Plus?

Not just an ecommerce software, Shopify is the best ecommerce platform that has everything you need to sell online, on social media, or in person. Establish your brand online with a custom domain name and online store. With instant access to hundreds of the best looking themes, and complete control over the look and feel, you finally have a gorgeous store of your own that reflects the personality of your business.

Company Details


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Awards & Recognition

Shopify Plus won the following awards in the B2C eCommerce category

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Shopify Plus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shopify Plus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shopify Plus?

1% Negative
4% Neutral
95% Positive

Pros

  • Efficient Service
  • Inspires Innovation
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Customer Order Portal

87

Catalog Management

87

Payment Processing

86

Content Management

85

Order Management

85

Reporting and Analytics

85

Content Localization

83

Integrated Search

83

Microsite Management

82

Retargeting Capabilities

80

Predictive Recommendations

80

Vendor Capability Ratings

Average 82

Quality of Features

85

Business Value Created

84

Ease of Implementation

83

Usability and Intuitiveness

83

Ease of Data Integration

83

Ease of Customization

82

Vendor Support

81

Ease of IT Administration

81

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Shopify Plus Reviews

Elena S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Platform for handling high traffic and transaction

Likeliness to Recommend

10 /10

What differentiates Shopify Plus from other similar products?

From there, we compile reviews and have the capability of contacting clients who wrote negative evaluations to ensure their satisfaction with our brand. In addition to creating promotional codes for customers to utilize and enjoy our brand, we also focus on customer happiness.

What is your favorite aspect of this product?

We are utilizing Shopify Plus. It was a fantastic tool, and we enjoyed using it. how simple it is to see what consumers have purchased and their personal information, and how simple it is to amend if necessary. It also incorporates product review apps, and we may view or create discount vouchers to provide them with if necessary; this also helps for business growth.

What do you dislike most about this product?

Users cannot choose between different shipments of a single order during the checkout process. Although we can get around meta fields to add custom fields in the admin, because of the complexity of our business, custom fields must be added as needed.

What recommendations would you give to someone considering this product?

A wonderful platform for companies wishing to scale their operations is Shopify Plus. The platform offers a variety of features and tools to aid in the growth of businesses and is built to manage big levels of traffic and transactions. I suggest it to you because it helps us achieve our organizational goals and high-income levels.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Kevin P.

  • Role: Human Resources
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Excellent for easily launching an online store

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

With the aid of Shopify Plus, we were able to fully customize the wholesale purchasing procedure and access a variety of previously unseen online shop options. It helps us have a single, integrated store where we can take orders for both aspects of our company. A streamlined and consistent branding experience was provided to all of our consumers, which is another major part of splendor.

What is your favorite aspect of this product?

I constantly enjoy using its extensive customization features, custom themes, functionalities, and payment alternatives because there is never any difficulty, complexity, or concern for client security. For a while now, running my online store has been enjoyable. Listing as many products as I want is an additional lovely perk. I like Spotify Plus a lot because it functions according to my tastes.

What do you dislike most about this product?

It frequently experiences disruptions, and it takes a while for them to be fixed. Additionally, it would be wonderful if there was a simpler way to line up with the existing pipeline. Going to set up a bespoke plugin and interacting with the API for the first time proved challenging.

What recommendations would you give to someone considering this product?

Shopify Plus is a wonderful system to create and manage an online store. It is affordable for all businesses, and you can use subscriptions and features that interest you. It will undoubtedly save you a lot of time and relieve you of burdensome tasks. The themes that are available assist you eliminate a lot of coding.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Austin W.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Lucrative and cool tool for running online store

Likeliness to Recommend

10 /10

What differentiates Shopify Plus from other similar products?

With Shopify Plus, starting and maintaining an online store is a chore that is easily doable even without too much expert knowledge. With Shopify Plus, creating pages and creating a brand that users enjoy was not very difficult; with a few minor tweaks, we obtained a more attractive appearance. I adore this platform so much for its immersive features.

What is your favorite aspect of this product?

In comparison to other pre-built e-commerce websites that can handle large orders simultaneously and give security, I found Shopify Plus to be more sturdy, faultless, and stable. Everything was set up, so I just bought my goods and started selling without committing any extra funds. The technical support is willing to assist us in scaling and strengthening our e-commerce business in addition to helping us resolve setup concerns.

What do you dislike most about this product?

Although Shopify Plus is operating more effectively, some of its complex features may be difficult for someone without extensive programming knowledge to set up and manage. In that case, they would need the assistance of a designer, who is easily hireable through Shopify.

What recommendations would you give to someone considering this product?

Even though there are alternative B2B tools accessible, they are more complicated and burdensome for employees than Shopify Plus, which is the ideal B2B eCommerce platform. Shopify Plus only provides you with the information you need to manage your payments and inventory more effectively. It is something that I wholeheartedly endorse.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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