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Shopify Plus Logo Award Winner Product Badge
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Shopify

Shopify Plus

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Shopify Plus
8.7 /10

What is Shopify Plus?

Not just an ecommerce software, Shopify is the best ecommerce platform that has everything you need to sell online, on social media, or in person. Establish your brand online with a custom domain name and online store. With instant access to hundreds of the best looking themes, and complete control over the look and feel, you finally have a gorgeous store of your own that reflects the personality of your business.

Company Details


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Awards & Recognition

Shopify Plus won the following awards in the B2C eCommerce category

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Shopify Plus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shopify Plus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

96 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shopify Plus?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Feature Ratings

Average 83

Order Portal

86

Catalog Management

85

Payment Processing

84

Reporting and Analytics

84

Content Management

83

Order Management

82

Integrated Search

82

Content Localization

82

Microsite Management

81

Retargeting Capabilities

79

Predictive Recommendations

77

Vendor Capability Ratings

Average 80

Quality of Features

84

Business Value Created

83

Ease of Implementation

82

Ease of Data Integration

82

Usability and Intuitiveness

81

Ease of Customization

80

Ease of IT Administration

79

Vendor Support

79

Breadth of Features

79

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

77

Shopify Plus Reviews

Sheliya M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Straightforward solution at reasonable costs

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

The only platform that provides users with such a wide range of advanced features while keeping them accessible for user convenience is Shopify Plus. Its ability to automate is quite astonishing. We list as many products as we wish. Just exceptionally low pricing. With Shopify Plus, managing a B2B business is now simple.

What is your favorite aspect of this product?

Our decision to use Shopify Plus was the most profitable and accurate we have ever taken; it has created new opportunities for our corporation's expansion, efficiency, and competitiveness. We were able to adjust everything to our requirements and it brought up additional customization opportunities. The variety of templates, features, and functionality that are available is astounding. Simply put, Shopify Plus is the best, most intelligently designed choice that can meet any business requirements.

What do you dislike most about this product?

The only issue is that Shopify Plus frequently fails despite its best efforts to maintain complete compatibility, which is frustrating and disturbs us most when we need to integrate third-party functionality into our core offerings. The platform can then operate to its maximum potential with that as the only issue that has to be fixed.

What recommendations would you give to someone considering this product?

Shopify plus is the biggest and best B2B platform that eliminates the problems we face in marketing strategy. Aside from the fact that there are many additional features to impress, consumers have the opportunity to totally tailor and automate the checkout process thanks to the abundance of payment alternatives, wholesale discounts, and net payment periods.

Pros

  • Performance Enhancing
  • Efficient Service
  • Inspires Innovation
  • Caring

Anddrew A.

  • Role: Consultant
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Top-notch technology to manage clients

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

The issue of store flexibility is resolved by Shopify. With major retail, the amount of time it takes to cycle, change, or otherwise modify our displays is our biggest issue that is resolved now.

What is your favorite aspect of this product?

The main benefit of adopting Shopify Plus is that it provides a comprehensive set of tools and capabilities to help businesses create and expand their online stores. Additionally, it is adaptable and scalable to accommodate different business requirements. I also love their customer service who are always eager to help us with even minor issues. In addition to this, they also guide us on how to resolve it ourselves.

What do you dislike most about this product?

Shopify still needs to fix a few functioning issues. This comprises: Being able to monitor the modifications that specific users make to a product or page. Making it simple to set a preferred stock level that halts product sales when inventory reaches a pre-set stock level.

What recommendations would you give to someone considering this product?

I adore being able to keep track of orders, sales, and clients. I also adore having access to information about every customer placing an order. With the help of information, we can take action, make plans and enhance our businesses. A wonderful platform for companies wishing to scale their operations is Shopify Plus.

Pros

  • Continually Improving Product
  • Reliable
  • Effective Service
  • Respectful

Adrian Eli B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Shopify Plus: Product catalog and merchandising

Likeliness to Recommend

8 /10

What differentiates Shopify Plus from other similar products?

It is a robust and solid ecommerce scaffolding dedicated to helping brands with high volumes of business that require specific customer service and technical features to further improve competitiveness in their industry, allowing those high volumes of business to be sustainable and maintained over time. One of the biggest advantages of Shopify Plus is the peace of mind we have being with the largest platform with the biggest players on it.

What is your favorite aspect of this product?

You can create custom themes with theme configurations and customizations. Merchandising on the platform is very simple and you can handle order and inventory data seamlessly. Shopify Plus allows you to create private apps, make advanced customizations and much more. Shopify Plus has expert business ecommerce technicians to advise on shopping management, user experience, and security and privacy.

What do you dislike most about this product?

Email communication is not dynamic or easy to change, i.e., can't show edited products, probably won't update with any changes. Lacks some basic functionality that would seem to be a no-brainer. Some very business functions are missing. Deposited credit cards only work through Shopify and are not saved to customer accounts.

What recommendations would you give to someone considering this product?

Make changes quickly on a platform made for developers, by developers. Shopify's APIs are exceptional. Comparing these to other platforms is night and day. This makes it much easier to build your own experience and be productive. Keep customer and payment advice secure with the highest level of data encryption, bot protection, fraud analysis, chargeback recovery and automatic reconciliation.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

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