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Shopify

Shopify Plus

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Shopify Plus
8.7 /10

What is Shopify Plus?

Not just an ecommerce software, Shopify is the best ecommerce platform that has everything you need to sell online, on social media, or in person. Establish your brand online with a custom domain name and online store. With instant access to hundreds of the best looking themes, and complete control over the look and feel, you finally have a gorgeous store of your own that reflects the personality of your business.

Company Details


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Awards & Recognition

Shopify Plus won the following awards in the B2C eCommerce category

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Shopify Plus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shopify Plus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

96 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shopify Plus?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Feature Ratings

Average 83

Order Portal

86

Catalog Management

85

Payment Processing

84

Reporting and Analytics

84

Content Management

83

Order Management

82

Integrated Search

82

Content Localization

82

Microsite Management

81

Retargeting Capabilities

79

Predictive Recommendations

77

Vendor Capability Ratings

Average 80

Quality of Features

84

Business Value Created

83

Ease of Implementation

82

Ease of Data Integration

82

Usability and Intuitiveness

81

Ease of Customization

80

Ease of IT Administration

79

Vendor Support

79

Breadth of Features

79

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

77

Shopify Plus Reviews

Vincenzo S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Totally flexible and modular eCommerce platform

Likeliness to Recommend

8 /10

What differentiates Shopify Plus from other similar products?

Without the right guidance, some things and sophisticated features required for contemporary e-commerce may seem a little frightening or perplexing. Users cannot choose between different shipments of a single purchase during the checkout process. From the perspectives of cost, flexibility, efficiency, and flexibility, it is completely distinct from its competitors because while others provide fewer features at a higher cost, the feature stack of Shopify Plus is packed with stronger and more advanced features. Additionally, Shopify Plus makes wholesale purchases easier.

What is your favorite aspect of this product?

After finishing the setup, I was just astounded to see that, after trying a number of useless tools, Shopify had finally provided one that was completely unique and useful in every way I needed it. Shopify offered me completely different options, features, and overall experience compared to competitors. Because we have all the necessary tools, like payment methods, inventory management, and shop management in one place, selling to B2B clients has actually become enjoyable.

What do you dislike most about this product?

Although it is simple to set up, many of the sophisticated features required for contemporary e-commerce are add-on point options, which come in a wide range of reliability and scalability. They come in large numbers. The fundamental problem is that the system routinely freezes, making it impossible for us to retrieve any stuff at all on their website.

What recommendations would you give to someone considering this product?

Shopify is quite helpful and is highly recommended for anyone considering building an online store as well as businesses that are already operating one. Since there are many customization options available, I think this can work well for all B2B businesses to develop stores according to user preferences.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Dalyn F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

An ideal B2B eCommerce platform.

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

Shopify Plus has made it possible for me to acquire everything I wanted in one location. Because only Shopify Plus offers those wonderful capabilities and some of the most advanced functionalities, several slick API integrations, and customization options that other solutions lack, I adore it! One of the nicest features of Shopify Plus is the availability of a variety of payment alternatives.

What is your favorite aspect of this product?

The fact that all of our items, order stuff, product specifications, and other information of that nature is in one handy location that is easy to find and access is what I value most about Shopify Plus, even though it is packed with fascinating features. Inventory management and cross-channel product compatibility are very lucrative and cool capabilities of Shopify Plus.

What do you dislike most about this product?

There are a few minor problems here and there, but they are all negligible. The main problem that all of us have is that occasionally their portal crashes and we are unable to see anything at all. We can use our connection for other things, so we don't have a problem with it.

What recommendations would you give to someone considering this product?

Shopify Plus is a fantastic option for organizations that anticipate quick growth or who already have a significant number of orders because it is designed to handle high numbers of visitors and purchases. I also have a positive relationship with the support staff and a positive experience with the product.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Effective Service

James I.

  • Role: Vendor Management
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Highly customizable, money and time saving

Likeliness to Recommend

8 /10

What differentiates Shopify Plus from other similar products?

Because of its straightforward solution and reasonable costs, Shopify Plus is often regarded as the B2B and B2C selling king. Although it has complex and smart functions, we chose it because of how pleasant it is and how easy it is for us to use. We quickly put it up, and when we used it, we were astounded by how easy and useful it was.

What is your favorite aspect of this product?

B2B on Shopify Plus incorporates the most critical wholesale services within the basic capability of Shopify Plus without the use of any external apps or scripting, which is a huge advantage that saves us money and time. Tap into the full potential of Shopify's seamless shopping experience with store layouts, net cost structures, incentives, and a straightforward checkout process. Although it is a simple eCommerce solution, it has additional features and functionality to support B2B.

What do you dislike most about this product?

If you are new to the B2B market and have never used such alternatives previously, some things may seem a little intimidating or baffling without the proper guidance. Although it is simple to set up, many of the sophisticated features required for modern e-commerce are add-on point options, which come in a wide range of reliability and management.

What recommendations would you give to someone considering this product?

I must say that Shopify's B2B e-commerce is a fantastic option for managing B2B and B2C business operations because it offers previously completely unnoticed customization, store themes, payment structures, and a tonne more, plus the option to personalize the platform's pricing by only choosing the services the users wish to utilize.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Effective Service

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