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Shopify

Shopify Plus

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Shopify Plus
8.7 /10

What is Shopify Plus?

Not just an ecommerce software, Shopify is the best ecommerce platform that has everything you need to sell online, on social media, or in person. Establish your brand online with a custom domain name and online store. With instant access to hundreds of the best looking themes, and complete control over the look and feel, you finally have a gorgeous store of your own that reflects the personality of your business.

Company Details


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Awards & Recognition

Shopify Plus won the following awards in the B2C eCommerce category

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Shopify Plus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shopify Plus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

96 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shopify Plus?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Feature Ratings

Average 83

Order Portal

86

Catalog Management

85

Payment Processing

84

Reporting and Analytics

84

Content Management

83

Order Management

82

Integrated Search

82

Content Localization

82

Microsite Management

81

Retargeting Capabilities

79

Predictive Recommendations

77

Vendor Capability Ratings

Average 80

Quality of Features

84

Business Value Created

83

Ease of Implementation

82

Ease of Data Integration

82

Usability and Intuitiveness

81

Ease of Customization

80

Ease of IT Administration

79

Vendor Support

79

Breadth of Features

79

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

77

Shopify Plus Reviews

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2023

the best enterprise Ecommerce solution

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Respectful
  • Includes Product Enhancements
  • Security Protects

Kevin P.

  • Role: Human Resources
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Excellent for easily launching an online store

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

With the aid of Shopify Plus, we were able to fully customize the wholesale purchasing procedure and access a variety of previously unseen online shop options. It helps us have a single, integrated store where we can take orders for both aspects of our company. A streamlined and consistent branding experience was provided to all of our consumers, which is another major part of splendor.

What is your favorite aspect of this product?

I constantly enjoy using its extensive customization features, custom themes, functionalities, and payment alternatives because there is never any difficulty, complexity, or concern for client security. For a while now, running my online store has been enjoyable. Listing as many products as I want is an additional lovely perk. I like Spotify Plus a lot because it functions according to my tastes.

What do you dislike most about this product?

It frequently experiences disruptions, and it takes a while for them to be fixed. Additionally, it would be wonderful if there was a simpler way to line up with the existing pipeline. Going to set up a bespoke plugin and interacting with the API for the first time proved challenging.

What recommendations would you give to someone considering this product?

Shopify Plus is a wonderful system to create and manage an online store. It is affordable for all businesses, and you can use subscriptions and features that interest you. It will undoubtedly save you a lot of time and relieve you of burdensome tasks. The themes that are available assist you eliminate a lot of coding.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Austin W.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Lucrative and cool tool for running online store

Likeliness to Recommend

10 /10

What differentiates Shopify Plus from other similar products?

With Shopify Plus, starting and maintaining an online store is a chore that is easily doable even without too much expert knowledge. With Shopify Plus, creating pages and creating a brand that users enjoy was not very difficult; with a few minor tweaks, we obtained a more attractive appearance. I adore this platform so much for its immersive features.

What is your favorite aspect of this product?

In comparison to other pre-built e-commerce websites that can handle large orders simultaneously and give security, I found Shopify Plus to be more sturdy, faultless, and stable. Everything was set up, so I just bought my goods and started selling without committing any extra funds. The technical support is willing to assist us in scaling and strengthening our e-commerce business in addition to helping us resolve setup concerns.

What do you dislike most about this product?

Although Shopify Plus is operating more effectively, some of its complex features may be difficult for someone without extensive programming knowledge to set up and manage. In that case, they would need the assistance of a designer, who is easily hireable through Shopify.

What recommendations would you give to someone considering this product?

Even though there are alternative B2B tools accessible, they are more complicated and burdensome for employees than Shopify Plus, which is the ideal B2B eCommerce platform. Shopify Plus only provides you with the information you need to manage your payments and inventory more effectively. It is something that I wholeheartedly endorse.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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