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Shopify

Shopify Plus

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Shopify Plus
8.7 /10

What is Shopify Plus?

Not just an ecommerce software, Shopify is the best ecommerce platform that has everything you need to sell online, on social media, or in person. Establish your brand online with a custom domain name and online store. With instant access to hundreds of the best looking themes, and complete control over the look and feel, you finally have a gorgeous store of your own that reflects the personality of your business.

Company Details


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Awards & Recognition

Shopify Plus won the following awards in the B2C eCommerce category

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Shopify Plus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shopify Plus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

96 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shopify Plus?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Feature Ratings

Average 83

Order Portal

86

Catalog Management

85

Payment Processing

84

Reporting and Analytics

84

Content Management

83

Order Management

82

Integrated Search

82

Content Localization

82

Microsite Management

81

Retargeting Capabilities

79

Predictive Recommendations

77

Vendor Capability Ratings

Average 80

Quality of Features

84

Business Value Created

83

Ease of Implementation

82

Ease of Data Integration

82

Usability and Intuitiveness

81

Ease of Customization

80

Ease of IT Administration

79

Vendor Support

79

Breadth of Features

79

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

77

Shopify Plus Reviews

Shreya S.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Easy to use & integrate, best for e-commerce store

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

Very easy to integrate, great for all kinds of businesses. Amazing customer support team.

What is your favorite aspect of this product?

Completely unique, very easy to install and use. Gives a variety of features.

What do you dislike most about this product?

Very occasionally experience technical glitches or crashes.

What recommendations would you give to someone considering this product?

Definitely worth the money you are paying. Highly recommended for someone who is going to start a business.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Transparent

Faruk R.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Confined Sales Plan

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

Shopify Plus delivers affordable catalogue managing avenue

What is your favorite aspect of this product?

Shopify Plus has outlined a fruitful shopping cart plan for enterpises.

What do you dislike most about this product?

Shopify Plus initiates a rational sales support through electronic commerce

What recommendations would you give to someone considering this product?

Shopify Plus is precise in evaluating all the sales agreement and payment plans.

Pros

  • Trustworthy
  • Unique Features
  • Inspires Innovation
  • Caring

Elena S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Platform for handling high traffic and transaction

Likeliness to Recommend

10 /10

What differentiates Shopify Plus from other similar products?

From there, we compile reviews and have the capability of contacting clients who wrote negative evaluations to ensure their satisfaction with our brand. In addition to creating promotional codes for customers to utilize and enjoy our brand, we also focus on customer happiness.

What is your favorite aspect of this product?

We are utilizing Shopify Plus. It was a fantastic tool, and we enjoyed using it. how simple it is to see what consumers have purchased and their personal information, and how simple it is to amend if necessary. It also incorporates product review apps, and we may view or create discount vouchers to provide them with if necessary; this also helps for business growth.

What do you dislike most about this product?

Users cannot choose between different shipments of a single order during the checkout process. Although we can get around meta fields to add custom fields in the admin, because of the complexity of our business, custom fields must be added as needed.

What recommendations would you give to someone considering this product?

A wonderful platform for companies wishing to scale their operations is Shopify Plus. The platform offers a variety of features and tools to aid in the growth of businesses and is built to manage big levels of traffic and transactions. I suggest it to you because it helps us achieve our organizational goals and high-income levels.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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