This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-877-281-0480 (US/CAN) or
+1-519-936-2659 (International)
ServiceNow App Engine Logo Award Winner Product Badge
ServiceNow App Engine Logo Award Winner Product Badge
ServiceNow

ServiceNow App Engine

Composite Score
8.1 /10
CX Score
8.3 /10
Category
ServiceNow App Engine
8.1 /10

What is ServiceNow App Engine?

The Now Platform quickly and seamlessly connects your business with out-of-the-box IT Workflows, Employee Workflows, and Customer Workflows. With App Engine’s low-code development and configuration approach, anyone can build powerful apps fast. App Engine removes the complexity with proven out-of-the-box capabilities that deliver consumer-grade experiences, optimize processes, and simplify 3rd-party integration. And by leveraging built-in collaboration tools, delegated development, and role-based access, you can empower citizen developers while ensuring IT visibility and providing non-intrusive IT support.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

ServiceNow App Engine won the following awards in the Low-Code Business Process Management - Enterprise category

Filter By

ServiceNow App Engine Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ServiceNow App Engine.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ServiceNow App Engine?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 85

Process Workflow Designer

89

In-App Automated Workflows

89

Low-Code Automation

88

BPMN Compliance

88

Process Automation Templates

87

External Application Data Connectors

86

Collaboration

86

Process Library

85

Customizable Performance Dashboards

85

Content Management

84

Real-time Process Analysis

82

Vendor Capability Ratings

Average 83

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

85

Product Strategy and Rate of Improvement

85

Breadth of Features

85

Ease of IT Administration

83

Vendor Support

83

Usability and Intuitiveness

82

Availability and Quality of Training

81

Quality of Features

81

Ease of Customization

79

ServiceNow App Engine Reviews

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2024

Easy to use with customizations

Likeliness to Recommend

9 /10

Pros

  • Transparent
  • Reliable
  • Enables Productivity
  • Effective Service

Cons

  • Less Caring

Mohammad R.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

ServiceNow is a awesome product

Likeliness to Recommend

9 /10

What differentiates ServiceNow App Engine from other similar products?

Integrated platform, low code development and few others are the unique and easy features

What is your favorite aspect of this product?

Easy to use and implement

What do you dislike most about this product?

Nothing as of now.

What recommendations would you give to someone considering this product?

Look your scope first, if your organization have the capability and fitting under your requirment then go ahed with this tool.

Pros

  • Efficient Service
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

JAGADEESH KUMAR B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Wonderful product,Highly recommend.

Likeliness to Recommend

10 /10

What differentiates ServiceNow App Engine from other similar products?

Low code no code feature

What is your favorite aspect of this product?

Drag and drop

What do you dislike most about this product?

It doesn’t have the ability to add custom html

What recommendations would you give to someone considering this product?

People who are looking for low code no code application can go for this.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing