Salesloft Customer Reviews 2026 | Sales Engagement Platforms

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Salesloft

Composite Score

8.1 /10

CX Score

8.2 /10

73 Reviews Write a Review

What is Salesloft?

Salesloft is an AI-powered revenue orchestration platform that brings certainty to every revenue action and customer interaction. Salesloft helps sales teams drive more revenue with the only complete Sales Engagement platform available in the market. Salesloft is the one place for sellers and managers to go to execute all their digital selling tasks, communicate with buyers, understand what to do next, forecast with accuracy, and get the coaching and insights they need to win more deals.

Company Details

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Awards & Recognition

Salesloft won the following awards in the Sales Engagement Platforms category

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2025 Data Quadrant Champion

2025

2 Top Rated Capabilities

8 Top Rated Features

2025

2024 Data Quadrant Champion

2024

4 Top Rated Capabilities

5 Top Rated Features

2024

2 Top Rated Capabilities

7 Top Rated Features

2023

Product Impact

2022

0 Top Rated Capabilities

3 Top Rated Features

2022

Salesloft Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesloft.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesloft?

5% Negative

5% Neutral

90% Positive

Pros

Respectful
Fair
Enables Productivity
Reliable

Feature Ratings

Average 85

E-Mail Campaign Management

CRM Integration

Dialer Integration

E-Mail Integration

Workflow Automation

Call Management

Pipeline Management

Sales Analytics

Next-Best-Action Recommendations

Omnichannel Campaign Management

Internal Sales Collaboration

Vendor Capability Ratings

Average 81

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Vendor Support

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

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Salesloft Reviews

Ebad U.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Effective is Outbound Campaigns

Likeliness to Recommend

8 /10

What differentiates Salesloft from other similar products?

The AI feature sets Salesloft apart. Also, the user interface is friendly.

What is your favorite aspect of this product?

It automates all tasks and manual, clerical and admin tasks have been reduced.

What do you dislike most about this product?

SDRs, cannot collaborate on a single campaign even if its a team cadence

What recommendations would you give to someone considering this product?

Enable collaboration and analytics part can also be improved a bit.

Pros

Reliable
Enables Productivity
Helps Innovate
Continually Improving Product

Josh H.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

Brilliant CRM With Great Features

Likeliness to Recommend

9 /10

What differentiates Salesloft from other similar products?

Its ease of use and ability to create compelling sales cadences which have always had a great conversion rate.

What is your favorite aspect of this product?

The cadence creator is easy to use and has great features. It has allowed me to generate brilliant sales emails and call structures in order to chase our prospects.

What do you dislike most about this product?

There isn't much I dislike about the product but if I was to mention one thing it would be to include a colour code within your leads in order to keep track of pipeline, nurture and SAL accounts.

What recommendations would you give to someone considering this product?

I highly recommend this product as it's simple to use, easy and full of great features.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Peejay d.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

The best ever soft-phone

Likeliness to Recommend

10 /10

What differentiates Salesloft from other similar products?

It is different from its counterpart in terms of analytics, CRM sync and integrated workflows. With the help of Salesloft, I can confidently say that I am able to connect with customers and prospects effectively.

What is your favorite aspect of this product?

I like the cadence management wherein I can manage sequences of actions for my contacts and leads.

What do you dislike most about this product?

So far, I do not see any negative features of the product

What recommendations would you give to someone considering this product?

If you are in sales, I recommend Salesloft given its top 5 features - CRM integration, Email Templates, Performance Management, Sales Tracking and Pipeline Management

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Events

Salesloft

What is Salesloft?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Data Quadrant Champion

Salesloft Ratings

88 Likeliness to Recommend

98 Plan to Renew

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Salesloft?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

E-Mail Campaign Management The ability to execute segmented outbound e-mail campaigns to leads and prospects, leverage pre-generated e-mail templates, track and report campaign metrics.

CRM Integration The solution provides lockstep integration with popular CRM (or CDP) vendors.

Dialer Integration The solution provides the ability to integrate with telephony dialer systems to queue and manage outbound call campaigns.

E-Mail Integration The solution provides the ability to send and receive emails via an integrated email client, such as Outlook, or Gmail, or through the tool.

Workflow Automation Provides a business rules engine for managing outbound lead generation campaigns, inbound prospect communication and routing of leads to qualified sales agents.

Call Management CRM integration, click-to-dial, call forward/record/log and many more in one place to ensure each agent can access all the information from a single place.

Pipeline Management The solution provides the ability to capture and track prospects throughout the sales lifecycle from initial unqualified lead to conversion.

Sales Analytics Provides dashboards, reporting and analytics tools for managing outbound lead generation campaigns, inbound prospect communications and pipeline tracking.

Next-Best-Action Recommendations Suggest recommended actions or next steps to sales representatives i.e. e-mail content, phone touchpoints or objection handling scripts to maximize close rates.

Omnichannel Campaign Management The solution provides the ability to manage prospect conversations via other channels such as live chat, social and SMS.

Internal Sales Collaboration The ability to allow sales representatives and their managers to comment on or provide annotations on objects such as call transcripts or emails.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Conversation Intelligence

Salesloft Reviews

Ebad U.

Effective is Outbound Campaigns

Likeliness to Recommend

Pros

Josh H.

Brilliant CRM With Great Features

Likeliness to Recommend

Pros

Peejay d.

The best ever soft-phone

Likeliness to Recommend

Pros

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Schedule Your Call

1
Since last award

Feature Ratings

E-Mail Campaign Management

CRM Integration

Dialer Integration

E-Mail Integration

Workflow Automation

Call Management

Pipeline Management

Sales Analytics

Next-Best-Action Recommendations

Omnichannel Campaign Management

Internal Sales Collaboration

Vendor Capability Ratings

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Vendor Support

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement