Salesloft Customer Reviews 2026 | Sales Engagement Platforms

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Salesloft

Composite Score

8.1 /10

CX Score

8.2 /10

73 Reviews Write a Review

What is Salesloft?

Salesloft is an AI-powered revenue orchestration platform that brings certainty to every revenue action and customer interaction. Salesloft helps sales teams drive more revenue with the only complete Sales Engagement platform available in the market. Salesloft is the one place for sellers and managers to go to execute all their digital selling tasks, communicate with buyers, understand what to do next, forecast with accuracy, and get the coaching and insights they need to win more deals.

Company Details

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Awards & Recognition

Salesloft won the following awards in the Sales Engagement Platforms category

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2025 Data Quadrant Champion

2025

2 Top Rated Capabilities

8 Top Rated Features

2025

2024 Data Quadrant Champion

2024

4 Top Rated Capabilities

5 Top Rated Features

2024

2 Top Rated Capabilities

7 Top Rated Features

2023

Product Impact

2022

0 Top Rated Capabilities

3 Top Rated Features

2022

Salesloft Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesloft.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesloft?

5% Negative

5% Neutral

90% Positive

Pros

Respectful
Fair
Enables Productivity
Reliable

Feature Ratings

Average 85

E-Mail Campaign Management

CRM Integration

Dialer Integration

E-Mail Integration

Workflow Automation

Call Management

Pipeline Management

Sales Analytics

Next-Best-Action Recommendations

Omnichannel Campaign Management

Internal Sales Collaboration

Vendor Capability Ratings

Average 81

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Vendor Support

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Also Featured in...

Conversation Intelligence

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Salesloft Reviews

Poovanna P.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2021

Great software to have for sales teams

Likeliness to Recommend

10 /10

What differentiates Salesloft from other similar products?

ease of use, work flow automation email campaigns

What is your favorite aspect of this product?

tracking calls and making notes like an online journal

What do you dislike most about this product?

nothing so far

What recommendations would you give to someone considering this product?

go for it, useful to make your sales teams have more time to spend on actual sales work

Pros

Trustworthy
Efficient Service
Effective Service
Caring

Lúcia d.

Role: Operations
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2021

Amazing team behind a good product!

Likeliness to Recommend

10 /10

What differentiates Salesloft from other similar products?

For us it was down to the sales team process and the vision they had for all the steps after purchase. It can be difficult to evaluate features when there's similar tools in the market, there was more than 1 tool with features we needed, but Salesloft had the best team to support the process.

What is your favorite aspect of this product?

Ease of use, has all features a sales team needs to succeed.

What do you dislike most about this product?

I would like to have more backend access, such as verify times of login from users.

What recommendations would you give to someone considering this product?

Go for it, it's worth it.

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Saves Time

Role: Sales Marketing
Industry: Transportation
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jun 2021

Easy to use, intuitive interface.

Likeliness to Recommend

9 /10

Pros

Reliable
Enables Productivity
Caring
Saves Time

How We Deliver

Events

Salesloft

What is Salesloft?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Data Quadrant Champion

Salesloft Ratings

88 Likeliness to Recommend

98 Plan to Renew

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Salesloft?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

E-Mail Campaign Management The ability to execute segmented outbound e-mail campaigns to leads and prospects, leverage pre-generated e-mail templates, track and report campaign metrics.

CRM Integration The solution provides lockstep integration with popular CRM (or CDP) vendors.

Dialer Integration The solution provides the ability to integrate with telephony dialer systems to queue and manage outbound call campaigns.

E-Mail Integration The solution provides the ability to send and receive emails via an integrated email client, such as Outlook, or Gmail, or through the tool.

Workflow Automation Provides a business rules engine for managing outbound lead generation campaigns, inbound prospect communication and routing of leads to qualified sales agents.

Call Management CRM integration, click-to-dial, call forward/record/log and many more in one place to ensure each agent can access all the information from a single place.

Pipeline Management The solution provides the ability to capture and track prospects throughout the sales lifecycle from initial unqualified lead to conversion.

Sales Analytics Provides dashboards, reporting and analytics tools for managing outbound lead generation campaigns, inbound prospect communications and pipeline tracking.

Next-Best-Action Recommendations Suggest recommended actions or next steps to sales representatives i.e. e-mail content, phone touchpoints or objection handling scripts to maximize close rates.

Omnichannel Campaign Management The solution provides the ability to manage prospect conversations via other channels such as live chat, social and SMS.

Internal Sales Collaboration The ability to allow sales representatives and their managers to comment on or provide annotations on objects such as call transcripts or emails.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Conversation Intelligence

Salesloft Reviews

Poovanna P.

Great software to have for sales teams

Likeliness to Recommend

Pros

Lúcia d.

Amazing team behind a good product!

Likeliness to Recommend

Pros

Easy to use, intuitive interface.

Likeliness to Recommend

Pros

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Schedule Your Call

1
Since last award

Feature Ratings

E-Mail Campaign Management

CRM Integration

Dialer Integration

E-Mail Integration

Workflow Automation

Call Management

Pipeline Management

Sales Analytics

Next-Best-Action Recommendations

Omnichannel Campaign Management

Internal Sales Collaboration

Vendor Capability Ratings

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Vendor Support

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement