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Salesforce Starter Logo
Salesforce Starter Logo
Salesforce.com Inc

Salesforce Starter

Composite Score
8.1 /10
CX Score
8.3 /10
Category
Salesforce Starter
8.1 /10

What is Salesforce Starter?

Sell more at record speed with Starter (formerly Sales Cloud Essentials) — and leave data entry in the dust. With Salesforce, speed, intelligence, and personalization doesn't stop at the desktop. Access and update your data anytime with the Salesforce mobile app. Easily follow up on leads, identify key contacts, and more. See an easy, customizable view of of all your sales details in Lightning, the latest version of Salesforce.

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Awards & Recognition

Salesforce Starter won the following awards in the Customer Relationship Management - Small Business category

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Salesforce Starter Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Starter.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

94 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Starter?

2% Negative
7% Neutral
91% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Altruistic
  • Security Protects

Feature Ratings

Average 83

Sales Management

86

Lead Management

85

Account and Contact Management

84

Customer Service Management

82

Activity and Workflow Management

82

Mobile

82

Analytics and Reporting

81

Collaboration

79

Marketing Management

79

Quote Contract and Proposal

78

Telephony and Call Center Management

76

Vendor Capability Ratings

Average 81

Ease of Customization

84

Business Value Created

84

Breadth of Features

84

Usability and Intuitiveness

83

Ease of Implementation

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Quality of Features

79

Vendor Support

79

Ease of IT Administration

78

Salesforce Starter Reviews

Harshita N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2022

'Best CRM in Market'

Likeliness to Recommend

10 /10

What differentiates Salesforce Starter from other similar products?

It has all components that comprises of a best CRM. It has it's own knowledge space called trailblazer that provides knowledge in the required fields.

What is your favorite aspect of this product?

It's a very reliable CRM in the Marketplace. It provides certifications in every aspect of their field like salesforce administration , salesforce developer etc

What do you dislike most about this product?

There is nothing that can be disliked as it's the most renewed CRM in the Market.

What recommendations would you give to someone considering this product?

Best CRM, Easy to learn and implement, Enough study material and certifications and excellent customer support.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sharaban T.

  • Role: Information Technology
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Great upgrade for Salesforce users

Likeliness to Recommend

9 /10

What differentiates Salesforce Starter from other similar products?

If you are already using Salesforce, then Salesforce Essential is a great value addition tool for your business. It optimizes the capabilities of Salesforce and provides more analytics on the accounts managed.

What is your favorite aspect of this product?

I can select a lot of filters which were not available in Salesforce. Also it needed very little training for is to het used to Salesforce Essentials.

What do you dislike most about this product?

The functionality is not he best for Small businesses without thousands of accounts.

What recommendations would you give to someone considering this product?

For existing Salesforce users, it costs little to get the functionality of Salesforce Essentials.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rohit J.

  • Role: Operations
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Awesome CRM platform!!!

Likeliness to Recommend

9 /10

What differentiates Salesforce Starter from other similar products?

wide market presence and one of the most trusted CRM in the market.

What is your favorite aspect of this product?

Customer records are well maintained with salesforce and data retrieving is very simple with salesforce.

What do you dislike most about this product?

The initial setup cost is on the higher side.

What recommendations would you give to someone considering this product?

GO for it guys!!!

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

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