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Salesforce Starter Logo Award Winner Product Badge
Salesforce Starter Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Starter

Composite Score
8.1 /10
CX Score
8.3 /10
Category
Salesforce Starter
8.1 /10

What is Salesforce Starter?

Sell more at record speed with Starter (formerly Sales Cloud Essentials) — and leave data entry in the dust. With Salesforce, speed, intelligence, and personalization doesn't stop at the desktop. Access and update your data anytime with the Salesforce mobile app. Easily follow up on leads, identify key contacts, and more. See an easy, customizable view of of all your sales details in Lightning, the latest version of Salesforce.

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Awards & Recognition

Salesforce Starter won the following awards in the Customer Relationship Management - Small Business category

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Salesforce Starter Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Starter.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Starter?

2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Altruistic
  • Trustworthy

Feature Ratings

Average 83

Sales Management

85

Lead Management

84

Account and Contact Management

84

Activity and Workflow Management

83

Customer Service Management

82

Mobile

82

Analytics and Reporting

81

Collaboration

80

Marketing Management

79

Quote Contract and Proposal

79

Telephony and Call Center Management

76

Vendor Capability Ratings

Average 81

Ease of Customization

85

Business Value Created

83

Usability and Intuitiveness

83

Breadth of Features

82

Availability and Quality of Training

82

Ease of Implementation

81

Quality of Features

80

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Vendor Support

79

Ease of IT Administration

77

Salesforce Starter Reviews

Isma J.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Safe and secure Transparent Better CRM

Likeliness to Recommend

9 /10

What differentiates Salesforce Starter from other similar products?

It is more secure and and excellent product for all the customer relationship management activities. It allows to interact with all the stakeholder at one place.

What is your favorite aspect of this product?

It keeps all the records of communication no matter how old it is. We can easily create tickets and communicate with the stakeholders.

What do you dislike most about this product?

It is quite expensive and lacks integration with other products.

What recommendations would you give to someone considering this product?

To be more cautious while sending emails via salesforce since emails cannot be edited once sent.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Shivankur N.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Apr 2024

Smart tool for any enterprise to begin with

Likeliness to Recommend

9 /10

What differentiates Salesforce Starter from other similar products?

It brings Sales, Service and Marketing all together to get you to new and unique experience with the clients and that differentiates it from other products who just provide all these platforms as per need and with additional costs.

What is your favorite aspect of this product?

All in one platform for your customers being a beginner is smart step for any company and thats my favourite aspect.

What do you dislike most about this product?

Being a giant product, I think few more AI related products also can be included in the suite but are not added at the moment.

What recommendations would you give to someone considering this product?

It gives 360-degree view of your customers so go for it.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Effective Service

James G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Top of the line, best in the market

Likeliness to Recommend

10 /10

What differentiates Salesforce Starter from other similar products?

Ease of use and interface, it is so easy to find everything and use

What is your favorite aspect of this product?

Ease of use, easy to find everything and access

What do you dislike most about this product?

N/A in my opinion it is great as is

What recommendations would you give to someone considering this product?

This is the best product to buy

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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