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Salesforce Starter Logo
Salesforce Starter Logo
Salesforce.com Inc

Salesforce Starter

Composite Score
8.1 /10
CX Score
8.3 /10
Category
Salesforce Starter
8.1 /10

What is Salesforce Starter?

Sell more at record speed with Starter (formerly Sales Cloud Essentials) — and leave data entry in the dust. With Salesforce, speed, intelligence, and personalization doesn't stop at the desktop. Access and update your data anytime with the Salesforce mobile app. Easily follow up on leads, identify key contacts, and more. See an easy, customizable view of of all your sales details in Lightning, the latest version of Salesforce.

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Awards & Recognition

Salesforce Starter won the following awards in the Customer Relationship Management - Small Business category

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Salesforce Starter Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Starter.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

94 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Starter?

2% Negative
7% Neutral
91% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Altruistic
  • Security Protects

Feature Ratings

Average 83

Sales Management

86

Lead Management

85

Account and Contact Management

84

Customer Service Management

82

Activity and Workflow Management

82

Mobile

82

Analytics and Reporting

81

Collaboration

79

Marketing Management

79

Quote Contract and Proposal

78

Telephony and Call Center Management

76

Vendor Capability Ratings

Average 81

Ease of Customization

84

Business Value Created

84

Breadth of Features

84

Usability and Intuitiveness

83

Ease of Implementation

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Quality of Features

79

Vendor Support

79

Ease of IT Administration

78

Salesforce Starter Reviews

Hamish D.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2021

Cheaper than MS Dynamics and almost as good

Likeliness to Recommend

7 /10

What differentiates Salesforce Starter from other similar products?

I enjoy using the reporting function more on SalesForce. Some aspects of reporting seem easier via this platform. essentials also seem to have more capability than the basic dynamics counterpart

What is your favorite aspect of this product?

Reporting. Also, there is a dynamic forum attached to this platform that allows you to troubleshoot almost in real-time

What do you dislike most about this product?

Lead management could be better + more functionality

What recommendations would you give to someone considering this product?

If you are not in a blue-chip fortune 500 company, this product is defiantly for you. If you are from bluechip, weigh pros and cons with dynamics

Pros

  • Reliable
  • Transparent
  • Security Protects
  • Performance Enhancing

Cons

  • Less Effective Service
  • Wastes Time
  • Vendor Friendly Policies

Lainer A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Allows further monitoring.

Likeliness to Recommend

9 /10

What differentiates Salesforce Starter from other similar products?

Salesforce is outstanding, and with strengths, for its integrated project management functions that it offers to end users, once implemented, sales and marketing, as well as area managers, making it easy to manage and develop workflows, assign and follow Tasks and marking permissions, it also offers additional productivity tools available through the App Exchange store.

What is your favorite aspect of this product?

I like Salesforce because it offers all the important standard CRM, sales and marketing tools, this solution enables the use of dashboards and high-level reporting and analytics in a customizable package.

What do you dislike most about this product?

Something that is cumbersome and tedious about this software is that it requires a high internet speed to use Salesforce CRM.

What recommendations would you give to someone considering this product?

I Recommend Salesforce facilitates a great and easy import process with the ability to seamlessly move data from Gmail, Google Calendar, and Excel spreadsheets.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Manasa G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Easy Flexible Sales Management Tool.

Likeliness to Recommend

9 /10

What differentiates Salesforce Starter from other similar products?

Salesforce Essentials is a very simple sales management tool for every to set.

What is your favorite aspect of this product?

Features easy of access and the functionality.

What do you dislike most about this product?

Nothing from the too to dislike so far.

What recommendations would you give to someone considering this product?

Salesforce Essentials effectively allows easy activities and workflow management for its users.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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