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What is Sage CRM?
Sage CRM provides sales teams with powerful tools and quick access to the information they need to manage and progress leads and opportunities. It is helping thousands of small and medium sized businesses across the globe automate their sales process. And Sage CRM gives you and your sales team detailed account and pipeline information so you can close deals faster.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sage CRM?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Customer Service Management
Sales Management
Analytics and Reporting
Lead Management
Account and Contact Management
Activity and Workflow Management
Telephony and Call Center Management
Collaboration
Marketing Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of Customization
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Vendor Support
Product Strategy and Rate of Improvement
Business Value Created
Breadth of Features
Sage CRM Reviews
Brittany A.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Feb 2021
Excellent CRM tool
Likeliness to Recommend
What differentiates Sage CRM from other similar products?
With sage CRM it helps centralize old and new contacts making sale easier for you. It also helps in sending both individual and mass mails. Sage CRM offers a full set of features such as case management, marketing campaigns and it's very easy to navigate between the dashboard, to the leads, contacts deals tasks calendars and reports.
What is your favorite aspect of this product?
It's functionality and ease of use plus solving the ability to send mass mails
What do you dislike most about this product?
Inability to upload csv files but am hopeful this will be resolved soon
What recommendations would you give to someone considering this product?
It's an excellent CRM tool for a growing medium sized company, so I highly recommend the
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Manasa G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2021
Perfect Expenses Tracking CRM Solution.
Likeliness to Recommend
What differentiates Sage CRM from other similar products?
The choice making on either to use Sage CRM as as installed version or the Hosted solution.
What is your favorite aspect of this product?
The quick and simple proposal creation by the user.
What do you dislike most about this product?
This CRM unlike others has no dislike i can tell.
What recommendations would you give to someone considering this product?
Easy tool to manipulate, simple and easy to create proposals, and the CRM tool helps on contacts gathering in one single point.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Glen K.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2021
A very efficient tool
Likeliness to Recommend
What differentiates Sage CRM from other similar products?
Sage CRM is a robust tool that helps users to know customers with many details thanks to the powerful analyzes that can be executed, this tool allows us to evolve in a comfortable and fluid way to obtain an automated improvement in sales.
What is your favorite aspect of this product?
Automated analytics is the feature I appreciate most about Sage CRM, we get to know what the interests of customers are with such analytics. Sage CRM is a very effective tool to improve sales and it is very safe, we are very satisfied.
What do you dislike most about this product?
Sage CRM is a very capable tool to improve sales, but I think the interface is a bit outdated and they need to be able to improve and optimize it.
What recommendations would you give to someone considering this product?
Success is fully assured with Sage CRM, you can always count on this tool, I recommend you buy it and try it yourself so that you can achieve your goals.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
