Sage CRM

What differentiates Sage CRM from other similar products?

Sage crm is a very useful platform in the area of self-service, as every customer we work with through the platform can find their way around the platform, which shows how intuitive Sage crm is. The system allows us to catalog and categorize the experiences that customers have with us, and this is very useful for creating periodic reports and creating comparisons between past and current customer service.

What is your favorite aspect of this product?

Being able to combine the power of analysis that Sage crm brings with the sales funnel management tools that specialized software such as Pipedrive brings is one of the biggest advantages that Sage crm has. Sage CRM is a detailed crm, where accessing customer data is easy, and where keeping all their contact information and transaction history organized and updated is also easy.

What do you dislike most about this product?

If the main focus of a company is to work on increasing the sales force, with Sage crm this could be achieved. We currently have no negative feedback on our experience using Sage crm, which has met all of our objectives satisfactorily.

What recommendations would you give to someone considering this product?

Sage crm specializes in quick access to databases where customer information is stored, and in maintaining its proper configuration, so it is recommended in this area. Its adaptability to integrate with other platforms and marketing automation services makes it one of the most cost-effective options for working with customers.

What differentiates Sage CRM from other similar products?

Opportunities processing ability on the tool is nice.

What is your favorite aspect of this product?

Pipeline information that Sage CRM offers to the sales departments its quite helpful.

What do you dislike most about this product?

Like all other solutions, there are only basic manor usability problems which through their help can be effectively fixed.

What recommendations would you give to someone considering this product?

Sage CRM can be more productive to sales operations through which they can get reliable excellent pipeline information and the features are easy for the user to adapt.

What differentiates Sage CRM from other similar products?

Sage CRM provides an extensive set of collaboration tools that help streamline tasks across the organization and prevent duplication of projects which empowers teams to be productive. It is easy to set up and use. Sage CRM can be integrated with other Sage programs which help us to pass data across business units.

What is your favorite aspect of this product?

Sage CRM stores all our information in one place enabling our Sales team to access them anytime they need. It is easy to nurture leads and build strong relationships with clients which leads to deal closure for new and existing businesses and retention rates for existing clients. It has also aided in the sales cycle and ensures data is consistent across teams and helps reduce costly mistakes by increasing accuracy and effectiveness.

What do you dislike most about this product?

Customer support is not responsive and we had to wait for hours for our problems to be resolved.

What recommendations would you give to someone considering this product?

Sage CRM is a perfect CRM solution to help your organization personalize every interaction with clients and keep their records to provide the highest level of client satisfaction. I recommend shifting to using Sage CRM to manage and maintain client relations.