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Riverbed Technology, Inc.

Riverbed APM

Composite Score

7.0 /10

CX Score

7.2 /10

18 Reviews Write a Review

What is Riverbed APM?

The health of the infrastructure supporting your critical applications is essential to application delivery. If your infrastructure fails, your applications do too. To complicate matters, infrastructure itself is not static. It changes frequently, in terms of both configuration and topology.

Company Details

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Riverbed APM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Riverbed APM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

3
Since last award

91 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Riverbed APM?

0% Negative

7% Neutral

93% Positive

Pros

Reliable
Acts with Integrity
Trustworthy
Respectful

Feature Ratings

Average 82

Application Discovery

Cloud/On-Prem/Hybrid Deployment

Automated Diagnostics

Domain-Agnostic AI/ML

Transaction Request Performance

Scalability

Non-Commodity Operating Systems

Enterprise Cloud Platform Support

Code Performance Monitoring

Application Metric Reporting

Real User Monitoring

Vendor Capability Ratings

Average 81

Ease of Customization

Ease of Implementation

Ease of Data Integration

Quality of Features

Breadth of Features

Vendor Support

Business Value Created

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Riverbed APM Reviews

Mandias M.

Role: Information Technology
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Riverbed APM Review

Likeliness to Recommend

9 /10

What differentiates Riverbed APM from other similar products?

Riverbed APM helps manage the way application changes in terms of topology and configuration.

What is your favorite aspect of this product?

I like the effectiveness of Riverbed APM when it comes to application management It is easy to configure

What do you dislike most about this product?

No issues whatsoever with Riverbed APM

What recommendations would you give to someone considering this product?

I recommend Riverbed APM for application management because it hasn't disappointed us.

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

Isabel Z.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2022

Fast troubleshooting, easy to manage and deploy.

Likeliness to Recommend

9 /10

What differentiates Riverbed APM from other similar products?

It is faster in troubleshooting even for the most difficult performance problems while similar products may fail to tell you why important business applications are stalling or slowing down.

What is your favorite aspect of this product?

It is fully adapted to the cloud-native system, hence offers comprehensive observability and monitoring for transactions running on Google Cloud Platform, Kubernetes and Amazon Web services. In addition, it helps us to resolve issues before they negatively impact the business.

What do you dislike most about this product?

There is nothing to dislike about it since it has helped us to maintain the highest levels of data quality.

What recommendations would you give to someone considering this product?

I highly recommend. It has helped us to deliver the best digital experience for all our business -critical applications.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Unique Features

Role: Information Technology
Industry: Healthcare
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jun 2022

Progressive Application for High Performance.

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

How We Deliver

Riverbed APM

What is Riverbed APM?

Company Details

Need Assistance?

Awards & Recognition

Riverbed APM Ratings

80 Likeliness to Recommend

3 Since last award

91 Plan to Renew

1 Since last award

85 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Riverbed APM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Application Discovery Automated discovery of web servers, application servers, and micro-services, application frameworks, and platforms.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Automated Diagnostics Automated diagnostics providing prebuilt workflows for problem detection, correlation of application behavior and performance, and determination of cause.

Domain-Agnostic AI/ML Domain-agnostic AI/ML capabilities for events via third-party collectors.

Transaction Request Performance Tracking the performance of all web and other transactions within your system.

Scalability Scalability refers to the transaction size per second / time taken to put a transaction in the block and the time taken to reach a consensus.

Non-Commodity Operating Systems Non-Commodity Operating Systems capabilities such as AIX, z/OS, Solaris, IBM i, and z/Linux.

Enterprise Cloud Platform Support Monitoring capabilities for cloud platforms such as Cloud Foundry, OpenShift, Kubernetes, Azure ServiceFabric.

Code Performance Monitoring Tracking application performance at the code-base level.

Application Metric Reporting Tracking of both custom and basic application framework metrics.

Real User Monitoring Enables observation of actual end-user interactions with applications, users’ behaviours, how they navigate, and where they drop off the application.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Riverbed APM Reviews

Mandias M.

Riverbed APM Review

Likeliness to Recommend

Pros

Isabel Z.

Fast troubleshooting, easy to manage and deploy.

Likeliness to Recommend

Pros

Progressive Application for High Performance.

Likeliness to Recommend

Pros

Title

3
Since last award

1
Since last award

2
Since last award

Feature Ratings

Application Discovery

Cloud/On-Prem/Hybrid Deployment

Automated Diagnostics

Domain-Agnostic AI/ML

Transaction Request Performance

Scalability

Non-Commodity Operating Systems

Enterprise Cloud Platform Support

Code Performance Monitoring

Application Metric Reporting

Real User Monitoring

Vendor Capability Ratings

Ease of Customization

Ease of Implementation

Ease of Data Integration

Quality of Features

Breadth of Features

Vendor Support

Business Value Created

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement