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Rippling

Rippling

Composite Score
9.0 /10
CX Score
9.1 /10

What is Rippling?

Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Effortlessly manage the entire employee lifecycle, from hiring to benefits administration. Automate HR tasks, ensure compliance, and streamline approvals. Simplify IT with device management, software access, and compliance monitoring, all from one dashboard. Enjoy timely payroll, real-time financial visibility, and dynamic spend policies. Rippling empowers your business to save time, reduce costs, and enhance efficiency, allowing companies to focus on growth. Experience the power of unified management with Rippling today.

Company Details


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Awards & Recognition

Rippling won the following awards in the Human Capital Management - Midmarket category

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Rippling Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Rippling.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

1
Since last award

99 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rippling?

0% Negative
4% Neutral
96% Positive

Pros

  • Trustworthy
  • Helps Innovate
  • Reliable
  • Efficient Service

Feature Ratings

Average 85

Benefits Administration

89

Payroll Administration

88

Position Management

87

Employee Record

87

Workforce Planning

85

Learning and Development

83

Talent Management

83

Time and Attendance

82

Performance Management

82

Talent Acquisition

81

Vendor Capability Ratings

Average 84

Breadth of Features

88

Usability and Intuitiveness

88

Quality of Features

87

Business Value Created

86

Ease of Implementation

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Ease of IT Administration

83

Availability and Quality of Training

82

Vendor Support

82

Rippling Reviews

Catherine M.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Great product that is easy to use.

Likeliness to Recommend

9 /10

What differentiates Rippling from other similar products?

The support when an issue arises is quick and efficient. The product itself is user friendly even for those who are not tech minded.

What is your favorite aspect of this product?

How quickly I can process payroll and the integration of time and attendance with the payroll.

What do you dislike most about this product?

I cannot think of something I dislike.

What recommendations would you give to someone considering this product?

I would suggest they integrate at the beginning of the year. There were issues with my company attempting to integrate during the year that caused extra work for both myself and Rippling.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

William O.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted May 2023

Highly efficient and simplified solution

Likeliness to Recommend

9 /10

What differentiates Rippling from other similar products?

Ease of understanding and concise explanations. No confusion to be had for the most part

What is your favorite aspect of this product?

The clear and effective breakdown of paychecks and the celebration of pay

What do you dislike most about this product?

Some confusion on asking me to set up my insurance more than once. I had already set up my benefits, but Rippling was still asking me to set it up again on a different task unnecessarily.

What recommendations would you give to someone considering this product?

Don't be afraid to use it! This will likely integrate smoothly into your environment between users and administrators.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Kyle H.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted May 2023

Fantastic product!

Likeliness to Recommend

9 /10

What differentiates Rippling from other similar products?

This product is the most user friendly of any CRM I've ever used.

What is your favorite aspect of this product?

The user friendly interface, and intuition of the software.

What do you dislike most about this product?

No real pain points.

What recommendations would you give to someone considering this product?

Try out the Sandobox. It's a great way to navigate the system in trial mode.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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