What is RingEX?
RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love RingEX?
Pros
- Respectful
- Transparent
- Trustworthy
- Generous Negotitation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Audio Transcription
Communications
Web & Desktop Conferencing
Call Management
Centralized Management Portal
Secure Access
Continuous UCC
Third-Party Integration
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Business Value Created
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
RingEX Reviews
Isabelle B.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: Initial Implementation
Submitted Jun 2022
Wonderful product
Likeliness to Recommend
What differentiates RingEX from other similar products?
It makes things more efficient
What is your favorite aspect of this product?
The entire thing
What do you dislike most about this product?
Nothing at all
What recommendations would you give to someone considering this product?
Just do it.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Saves Time
Peter P.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2022
Super extensible UCaaS system
Likeliness to Recommend
What differentiates RingEX from other similar products?
As our corporation works on a global scale, we want effective cloud-based communications that expand as our business moves more and more toward more versatile workplaces and RingCentral did this amazingly. One of its greatest advantages is its scalability so that we can confidently use it for global or hybrid teams, no matter where our members are located.
What is your favorite aspect of this product?
It is a potent, modular, immersive, and convenient system and this gives us the flexibility to stay connected with our teams and clients from anywhere and on any device. Saving money on energy costs and antiquated workplace phone equipment can be possible with this. RingCentral is an all-inclusive platform with softphone, fax, messaging, conference capabilities, and the compatibility of all these functions.
What do you dislike most about this product?
It took a long time for our business to establish its initial Hotline. There are indeed persistent interoperability faults when the software abruptly goes away. We also find it challenging to upgrade this software whenever there is a new release.
What recommendations would you give to someone considering this product?
RingCentral is one of the most preferred choices for both small businesses and major corporations. RingCentral is a highly scalable system. Regardless of where your team puts on their headsets to start working, workflows can be streamlined by adding phone lines and additional capabilities to your current UCaaS and phone infrastructure.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Unique Features
Aldijana H.
- Role: Finance
- Industry: Consulting
- Involvement: End User of Application
Submitted Jun 2022
Good bang for the buck
Likeliness to Recommend
What differentiates RingEX from other similar products?
Extreme reliability and excellent uptime.
What is your favorite aspect of this product?
Very easy to organize, conduct and record calls.
What do you dislike most about this product?
Nothing in particular.
What recommendations would you give to someone considering this product?
Consider it as a very serious contender for your UCaaS.
Pros
- Reliable
- Efficient Service
- Effective Service
- Friendly Negotiation
