What is RingEX?
RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love RingEX?
Pros
- Respectful
- Transparent
- Trustworthy
- Generous Negotitation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Audio Transcription
Communications
Web & Desktop Conferencing
Call Management
Centralized Management Portal
Secure Access
Continuous UCC
Third-Party Integration
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Business Value Created
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
RingEX Reviews
Ashley N.
- Role: Operations
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jul 2021
A perfect solution for Unified Communication.
Likeliness to Recommend
What differentiates RingEX from other similar products?
This tool enables efficient and fast communication within our organization.
What is your favorite aspect of this product?
It's simple to make high quality voice call with this tool. Enables ease of instant messaging. It's easy to conduct online video meetings with this tool. Enables ease of sharing my screen with my teams.
What do you dislike most about this product?
This this tool is a Voice over Internet Protocol (VoIP) stable internet connection is needed so that I can stay connected to my teams during calls and meetings.
What recommendations would you give to someone considering this product?
For ease collaborating and communicating with teams,this tool does well hence worth recommendations.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ross F.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Jul 2021
Cost-effective and easy to use
Likeliness to Recommend
What differentiates RingEX from other similar products?
Intuitive features like one-click video meetings and cloud PBX. The system can be set up in just minutes. It allows us to host up to 500 participants.
What is your favorite aspect of this product?
The cloud PBX system ensures no call is missed with the auto-receptionist. The mobile and desktop Apps
What do you dislike most about this product?
Not easy to reach the support through email. However, tickets and phone support are readily available.
What recommendations would you give to someone considering this product?
It provides conference call and telephony services to enterprises.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ethan G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Bring together teams with RingCentral Office.
Likeliness to Recommend
What differentiates RingEX from other similar products?
RingCentral Office is exceptional in quality calling service to its users along with rich features . It has an easy-to-use interface that anyone and reliable, and its high performance s consistent. Setup and onboarding are simple. It works well on any device and the platform's application integrations are powerful with customer relationship management (CRM), business productivity, and help desk solutions.
What is your favorite aspect of this product?
RingCentral Office brings our teams together by unifying communication and engagement. Having messages, calls, and meetings in one single application has increased productivity in our organization. We were able to save money and cut on IT adminstration. Collaboration is enhanced with the software.
What do you dislike most about this product?
Lacks an intuitive workflow system and a terrible support.
What recommendations would you give to someone considering this product?
It is great communication and collaboration system for business. It is the best for virtual meetings and increasing productivity. I highly recommend it.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
