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Reward Gateway Ltd

Reward Gateway

Composite Score
7.6 /10
CX Score
7.7 /10
Category
Reward Gateway
7.6 /10

What is Reward Gateway?

Reward Gateway's all-in-one Employee Engagement Platform helps create a streamlined and centralized employee experience customized for each organization. A flexible platform empowers HR to choose the right combination of engagement tools – from market-leading reward and recognition solutions, communications, surveys, wellbeing and employee discounts – in order to meet the changing needs of their people and their company.

Company Details


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Awards & Recognition

Reward Gateway won the following awards in the Employee Rewards and Recognition category

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Reward Gateway Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Reward Gateway.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

92 Plan to Renew

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Reward Gateway?

7% Negative
4% Neutral
89% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Helps Innovate
  • Effective Service

Feature Ratings

Average 80

Employee Portal

85

Social Recognition

82

Metrics and Analytics

82

Peer to Peer Recognition

81

Leaderboards

81

Surveys Feedback

78

Gamification

77

Automatic Notifications

77

3rd Party Integration

75

Mobile Functionality

73

Goal Setting

71

Vendor Capability Ratings

Average 80

Vendor Support

82

Ease of Customization

82

Breadth of Features

81

Ease of Data Integration

81

Product Strategy and Rate of Improvement

81

Ease of Implementation

80

Usability and Intuitiveness

80

Availability and Quality of Training

80

Quality of Features

79

Business Value Created

78

Ease of IT Administration

72

Reward Gateway Screenshots

Reward Gateway Downloads

Reward Gateway Reviews

Jonathan M.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

"Great Features."

Likeliness to Recommend

8 /10

What differentiates Reward Gateway from other similar products?

Unlike many competitors, Reward Gateway offers a holistic approach by integrating employee benefits, recognition, and wellbeing into one platform, making it easier for employees to access everything in one place.

What is your favorite aspect of this product?

As a project manager in a call center, my favorite aspect of Reward Gateway is the employee recognition feature. It not only allows team members to acknowledge each other's contributions in real-time but also fosters a culture of appreciation and teamwork.

What do you dislike most about this product?

One aspect of Reward Gateway that can be challenging is the learning curve for new users. While the platform offers a lot of features and functionalities, some employees might find it overwhelming initially. This can lead to under utilization, especially among those who may not be as tech-savvy.

What recommendations would you give to someone considering this product?

Before diving in, clearly identify what you want to achieve with an employee engagement platform. Understanding your specific goals—whether it's improving recognition, enhancing benefits, or boosting overall morale—will help you make the most of the features offered.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Stefany C.

  • Role: C-Level
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Fantastic solution for employee engagement

Likeliness to Recommend

10 /10

What differentiates Reward Gateway from other similar products?

The support by RG to their clients is one of the most important aspects of why we chose this product. The product itself provided a solution for employee engagement, document management and recognition, both peer and leadership/subordinate. Bonuses were the shopping, and wellbeing portals.

What is your favorite aspect of this product?

Our favorite aspect is the ability to customize and interact as an organization in the portal, bringing everyone together.

What do you dislike most about this product?

I can't think of anything to be honest.

What recommendations would you give to someone considering this product?

The product exceeded my expectations. We reviewed several products and services in our search for a solution, and this one provided far more than originally imagined.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Guy H.

  • Role: C-Level
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Great staff uptake with 95% satisfactory

Likeliness to Recommend

8 /10

What differentiates Reward Gateway from other similar products?

Good selection of vendors and rebadging for our business

What is your favorite aspect of this product?

Instant rewards for staff

What do you dislike most about this product?

The purchasing of gift cards is clunky

What recommendations would you give to someone considering this product?

It will highly motivate your staff and they will enjoy been recognised

Pros

  • Enables Productivity
  • Effective Service
  • Inspires Innovation
  • Respectful

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