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Motorola Solutions

Rave Alert

7.8 /10

15 Reviews Write a Review

What is Rave Alert?

Powered by a web-based platform, and using multiple communication channels, Rave Alert can quickly and simultaneously alert an entire database to the risk of danger – or send targeted messages to groups within the database – from any Internet-connected device. This system of emergency mass notification for business also supports two-way communication. This means that Rave Alert can be used as a point of contact when an emergency situation is in progress or when an employee wishes to respond to a request for assistance.

Company Details

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Awards & Recognition

Rave Alert won the following awards in the Emergency Notification category

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2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Rave Alert Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Rave Alert.

87 Likeliness to Recommend

3
Since last award

95 Plan to Renew

6
Since last award

89 Satisfaction of Cost Relative to Value

12
Since last award

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Emotional Footprint Overview

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rave Alert?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 84

Distribution Lists

Sequential Processing

Scripting

Contact Information Encryption

Conference Call Support

Scheduled Messaging

Location-Based Notification

Single Sign-On (SSO)

Message Status Reporting

Multi-Language Support

Weather Alert

Vendor Capability Ratings

Average 80

Ease of IT Administration

Quality of Features

Breadth of Features

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Business Value Created

Ease of Data Integration

Rave Alert Reviews

Role: Student Academic
Industry: Other
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jan 2020

Rave is a great product!

Likeliness to Recommend

9 /10

Pros

Performance Enhancing
Helps Innovate
Continually Improving Product
Reliable

How We Deliver

Rave Alert

What is Rave Alert?

Company Details

Need Assistance?

Awards & Recognition

2022 Emotional Footprint Champion

Rave Alert Ratings

87 Likeliness to Recommend

3 Since last award

95 Plan to Renew

6 Since last award

89 Satisfaction of Cost Relative to Value

12 Since last award

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love Rave Alert?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Distribution Lists Maintain a distribution list of contact information for notification recipients.

Sequential Processing The ability to set alerts to be sent in a specific order to various audiences.

Scripting Pre-define messages for different audiences (e.g. IT staff vs. business users) and different situations.

Contact Information Encryption Contact information is encrypted.

Conference Call Support Set up instant conference calls via the Emergency Mass Notification System (EMNS) solution.

Scheduled Messaging Scheduling of one-time, multiple, or repeated messaging.

Location-Based Notification Target alerts to specific regions or business locations.

Single Sign-On (SSO) Link to organization’s enterprise login for authentication.

Message Status Reporting Message receipt confirmation and message status tracking/reporting.

Multi-Language Support Send or translate alerts in multiple languages.

Weather Alert Receive notifications from subscribed weather alert providers.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Rave Alert Reviews

Rave is a great product!

Likeliness to Recommend

Pros

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Title

3
Since last award

6
Since last award

12
Since last award

Feature Ratings

Distribution Lists

Sequential Processing

Scripting

Contact Information Encryption

Conference Call Support

Scheduled Messaging

Location-Based Notification

Single Sign-On (SSO)

Message Status Reporting

Multi-Language Support

Weather Alert

Vendor Capability Ratings

Ease of IT Administration

Quality of Features

Breadth of Features

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Business Value Created

Ease of Data Integration