What is Qualified?
Zero in and engage instantly with your hottest visitors. Maximize conversion with live view, live chat, and voice calls.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
93 Likeliness to Recommend
100 Plan to Renew
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Qualified?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-channel
Learning and Adaptability
Voice or Text Input
Leads Generation
Scheduled Availability
Knowledgebase
Wayfinding
Personalized Service
Application Programming Interface
Workflow Processing
Translation
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
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Qualified Reviews
Goutam J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Likeliness to Recommend
What differentiates Qualified from other similar products?
Qualified is special because it uses AI to have real-time sales conversations, helping businesses connect with website visitors right when they’re most likely to convert.
What is your favorite aspect of this product?
My favorite aspect of Qualified is its ability to engage visitors in real-time with AI, making it easier for businesses to turn website traffic into sales quickly.
What do you dislike most about this product?
Qualified is that it can be complex to integrate with other tools and platforms, which might require extra effort for businesses to set up.
What recommendations would you give to someone considering this product?
If you're considering Qualified, it’s a great choice for real-time sales conversations, but be prepared for a potentially complex setup and integration with your existing tools.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Aakash S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Great for sales, but can be expensive.
Likeliness to Recommend
What differentiates Qualified from other similar products?
What makes Qualified different is that it’s designed for sales teams to connect with website visitors through real-time chat and voice, using CRM data to make conversations more personalized and effective.
What is your favorite aspect of this product?
My favorite aspect of Qualified is its ability to provide real-time insights and engagement tools, allowing sales teams to connect with potential customers instantly and tailor their approach based on visitor data.
What do you dislike most about this product?
What I dislike most about Qualified is that it can be pricey for smaller businesses, which might limit access to its advanced features and tools.
What recommendations would you give to someone considering this product?
If you're considering Qualified, I recommend evaluating your sales team's needs and budget first to ensure it aligns with your goals, and take advantage of any demos or trials to see how well it fits your workflow.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Shivam Singh B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Powerful real-time tools, but overwhelming.
Likeliness to Recommend
What differentiates Qualified from other similar products?
What makes Qualified different is its focus on real-time communication, letting sales teams chat and video call with website visitors right away, which makes the sales process more interactive and effective.
What is your favorite aspect of this product?
My favorite aspect of Qualified is its real-time engagement features, which allow sales teams to connect with potential customers instantly. This immediate interaction helps build rapport and can lead to quicker sales decisions.
What do you dislike most about this product?
What I dislike most about Qualified is that it can be overwhelming for some users due to its many features and options, which might make it challenging to navigate and fully utilize right away.
What recommendations would you give to someone considering this product?
If you’re thinking about using Qualified, I suggest taking some time to explore all its features and getting comfortable with the platform to really make the most of its real-time communication tools.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
