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Progress WhatsUp Gold Logo Award Winner Product Badge
Progress WhatsUp Gold Logo Award Winner Product Badge
Progress Software

Progress WhatsUp Gold

Composite Score
7.8 /10
CX Score
8.0 /10
Category
Progress WhatsUp Gold
7.8 /10

What is Progress WhatsUp Gold?

Avoid downtime with a network monitoring solution that covers you from the network edge to the cloud. See developing issues before users report them. Troubleshoot faster from an interactive topology map that shows connectivity and dependencies.

Company Details


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Awards & Recognition

Progress WhatsUp Gold won the following awards in the Network Monitoring - Enterprise category

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Progress WhatsUp Gold Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Progress WhatsUp Gold.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Progress WhatsUp Gold?

3% Negative
9% Neutral
88% Positive

Pros

  • Enables Productivity
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 83

Operational Dashboard

84

Network Environment Monitoring

84

Network Mapping

83

Network Performance Management

83

Network Reporting

81

Traffic Monitoring

81

Network Analytics

81

Network Configuration Management

80

Network Compliance Management

79

Network Quality of Service

79

Vendor Capability Ratings

Average 80

Vendor Support

85

Business Value Created

82

Ease of IT Administration

82

Breadth of Features

82

Quality of Features

81

Ease of Implementation

80

Ease of Data Integration

80

Usability and Intuitiveness

78

Ease of Customization

78

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

77

Progress WhatsUp Gold Reviews

Catherine J.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Detect and depict networking issues

Likeliness to Recommend

9 /10

What differentiates Progress WhatsUp Gold from other similar products?

We are able to keep an eye on all of the crucial server and network elements, apps, and server activity logs thanks to WhatsUp Gold. Additionally, it provides us with a constant view of system outages so that we can proactively address any problems that may occur while we are at work.

What is your favorite aspect of this product?

When diagnosing or investigating performance-related faults, enables us to view our network and make better judgments. The user interface is tidy and all of the icons are well-organized. Upgrades have always gone simply and uncomplicated. I really adore how quickly it can detect and depict networking issues. No other tool is as quick to react; Progress WhatsUp Gold alerts us to problems as soon as they occur.

What do you dislike most about this product?

This is a characteristic that we've not identified a use for, not one that we detest. We haven't found WhatsUp Gold to be helpful in our limited setting because it doesn't allow more personalization, despite the fact that its network mapping is excellent. I wish it could be customized.

What recommendations would you give to someone considering this product?

Progress WhatsUp Gold is quite a flexible, effective, and appropriate alternative for businesses wishing to keep tabs on their hosts, terminals, and network. It's convenient to have a third-party application that may be used by many hardware manufacturers outside. But to reap its all benefits you must have enough time and proper knowledge to put it in place effectively.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Doreen C.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Proficient Network Management Solution

Likeliness to Recommend

9 /10

What differentiates Progress WhatsUp Gold from other similar products?

Progress WhatsUp facilitates all the network control systems, where the traffic is well monitored and specific reports outlined.

What is your favorite aspect of this product?

Progress WhatsUp screens all possible threats that a network can have, to avoid attacks or systems failure

What do you dislike most about this product?

Progress WhatsUp has managed the challenges in the network systems, and hence, reliable.

What recommendations would you give to someone considering this product?

The platform has improved the network management and traffic control in the company

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service
  • Effective Service

Sofia Z.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Examines across hybrid settings

Likeliness to Recommend

8 /10

What differentiates Progress WhatsUp Gold from other similar products?

Progress WhatsUp Gold enables network performance monitoring. It examines hybrid settings and offers fundamental monitoring capabilities including intelligent automation procedures and bandwidth planning. Progress WhatsUp Gold is distinct in functioning and features as it offers assistance for performance debugging, automatic network detection, programmable parameters, and quick deployment all in one place.

What is your favorite aspect of this product?

Progress WhatsUp Gold is used in our place to keep track of edge devices and network equipment as well as to notify and check on their health. We can gather log data and schedule reports. The tool really is helpful for our admins. It has fascinating reporting and performance tracking criteria that I love and cherish, and the information that is always gathered by it and made available is always precise and correct.

What do you dislike most about this product?

The software has glitches sometimes, especially when there are connectivity issues. Tutorials can be challenging to read; a better option might be Portal. The previous problems I had were with database cleaning. I've often had to manually clean up old archives, but with recently installed versions, I haven't had to do so.

What recommendations would you give to someone considering this product?

Compared to many of the other brands we glanced at, Progress WhatsUp Gold seems to be more network-concentrated. All other solutions seemed to have basic capabilities but lacked the strength of reporting or programmatic problem management that Progress WhatsUp Gold offered. When compared to some of the other upscale alternatives, Progress WhatsUp Gold is affordable and highly featured.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Caring

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