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Progress WhatsUp Gold Logo Award Winner Product Badge
Progress WhatsUp Gold Logo Award Winner Product Badge
Progress Software

Progress WhatsUp Gold

Composite Score
7.8 /10
CX Score
8.0 /10
Category
Progress WhatsUp Gold
7.8 /10

What is Progress WhatsUp Gold?

Avoid downtime with a network monitoring solution that covers you from the network edge to the cloud. See developing issues before users report them. Troubleshoot faster from an interactive topology map that shows connectivity and dependencies.

Company Details


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Awards & Recognition

Progress WhatsUp Gold won the following awards in the Network Monitoring - Enterprise category

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Progress WhatsUp Gold Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Progress WhatsUp Gold.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Progress WhatsUp Gold?

3% Negative
9% Neutral
88% Positive

Pros

  • Enables Productivity
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 83

Operational Dashboard

84

Network Environment Monitoring

84

Network Mapping

83

Network Performance Management

83

Network Reporting

81

Traffic Monitoring

81

Network Analytics

81

Network Configuration Management

80

Network Compliance Management

79

Network Quality of Service

79

Vendor Capability Ratings

Average 80

Vendor Support

85

Business Value Created

82

Ease of IT Administration

82

Breadth of Features

82

Quality of Features

81

Ease of Implementation

80

Ease of Data Integration

80

Usability and Intuitiveness

78

Ease of Customization

78

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

77

Progress WhatsUp Gold Reviews

Dhruv V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Proactive alerting is worth its weight in gold

Likeliness to Recommend

10 /10

What differentiates Progress WhatsUp Gold from other similar products?

The early detection of issues that could cascade into critical outages sets it apart.

What is your favorite aspect of this product?

The AI-driven analytics find subtle performance drops before they snowball.

What do you dislike most about this product?

I do wish there were more out-of-the-box reports for healthcare compliance.

What recommendations would you give to someone considering this product?

For industries where outages have high impacts, it's a no-brainer.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Obaidul R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Reality in IT Monitoring

Likeliness to Recommend

9 /10

What differentiates Progress WhatsUp Gold from other similar products?

Ability to operate on all environments

What is your favorite aspect of this product?

Easy and successful in automating discovery and network mapping.

What do you dislike most about this product?

Nothing to dislike.

What recommendations would you give to someone considering this product?

Perfect and secure

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Christophe B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Tracking is extremely simple and expendable

Likeliness to Recommend

10 /10

What differentiates Progress WhatsUp Gold from other similar products?

I believe it's the only application. It has a greater visibility feature than others as it is visible to everyone on a screen in our IT area. By using it I'm able to keep track of a wide range of devices such as servers and printers. All of our assets are monitored in real-time thanks to WhatsUp Gold.

What is your favorite aspect of this product?

I adore the ability to receive monitoring services and notifications for devices. This product receives top-notch assistance. The personnel are knowledgeable and have a rapid response time. No matter what we bring to them, they always have a solution. In our setting, the alerting mechanism functions effectively. In my organization, everyone likes its User interfaces as it is easier to use.

What do you dislike most about this product?

As there are a lot of features, utilizing it was no less than a challenge. Once alerts are configured, they function well, but when I never configured them before, the procedure can be very complex. Network finding was a little cumbersome and slow.

What recommendations would you give to someone considering this product?

There are a lot of tools available in the market and choosing one is quite a tough decision so I'd try to make it easier for you; first, consider your needs then read out features if you need easy-to-use, and a high-security tool at an affordable price than WhatsUp Gold is a good option.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

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