This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-877-281-0480 (US/CAN) or
+1-519-936-2659 (International)
Progress WhatsUp Gold Logo Award Winner Product Badge
Progress WhatsUp Gold Logo Award Winner Product Badge
Progress Software

Progress WhatsUp Gold

Composite Score
7.8 /10
CX Score
8.0 /10
Category
Progress WhatsUp Gold
7.8 /10

What is Progress WhatsUp Gold?

Avoid downtime with a network monitoring solution that covers you from the network edge to the cloud. See developing issues before users report them. Troubleshoot faster from an interactive topology map that shows connectivity and dependencies.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Progress WhatsUp Gold won the following awards in the Network Monitoring - Enterprise category

Filter By

Progress WhatsUp Gold Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Progress WhatsUp Gold.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

81 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Progress WhatsUp Gold?

3% Negative
9% Neutral
88% Positive

Pros

  • Enables Productivity
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 83

Operational Dashboard

84

Network Environment Monitoring

84

Network Mapping

83

Network Performance Management

83

Network Reporting

81

Traffic Monitoring

81

Network Analytics

81

Network Configuration Management

80

Network Compliance Management

79

Network Quality of Service

79

Vendor Capability Ratings

Average 80

Vendor Support

85

Business Value Created

82

Ease of IT Administration

82

Breadth of Features

82

Quality of Features

81

Ease of Implementation

80

Ease of Data Integration

80

Usability and Intuitiveness

78

Ease of Customization

78

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

77

Progress WhatsUp Gold Reviews

Jeff C.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2022

Great monitoring application!

Likeliness to Recommend

9 /10

What differentiates Progress WhatsUp Gold from other similar products?

WhatsUp Gold is the only monitoring application I have used, so I don't have any relative knowledge of comparison. It has always done what I needed it to do and as it was intended so I have not needed to compare it with anything else.

What is your favorite aspect of this product?

Knowing when there is a network or system issue before it becomes a widespread problem.

What do you dislike most about this product?

Would like for it to be easier to setup and implement.

What recommendations would you give to someone considering this product?

Set aside the time you will need to get it setup the way you want.

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Unique Features
  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Sep 2022

I refuse to use, I keep it running

Likeliness to Recommend

2 /10

Pros

  • Respectful
  • Acts with Integrity
  • Performance Enhancing
  • Efficient Service

Cons

  • Less Reliable
  • Commodity Features
  • Less Effective Service

Crystal H.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2022

Easy to use, explain, instruct others for their us

Likeliness to Recommend

10 /10

What differentiates Progress WhatsUp Gold from other similar products?

I don't know of any other product that does this.

What is your favorite aspect of this product?

Dashboards

What do you dislike most about this product?

The refresh rate when selecting items in groups

What recommendations would you give to someone considering this product?

Fix the refresh rate

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Progress WhatsUp Gold Comparisons