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Progress WhatsUp Gold Logo Award Winner Product Badge
Progress WhatsUp Gold Logo Award Winner Product Badge
Progress Software

Progress WhatsUp Gold

Composite Score
7.8 /10
CX Score
8.0 /10
Category
Progress WhatsUp Gold
7.8 /10

What is Progress WhatsUp Gold?

Avoid downtime with a network monitoring solution that covers you from the network edge to the cloud. See developing issues before users report them. Troubleshoot faster from an interactive topology map that shows connectivity and dependencies.

Company Details


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Awards & Recognition

Progress WhatsUp Gold won the following awards in the Network Monitoring - Enterprise category

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Progress WhatsUp Gold Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Progress WhatsUp Gold.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Progress WhatsUp Gold?

3% Negative
9% Neutral
88% Positive

Pros

  • Enables Productivity
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 83

Operational Dashboard

84

Network Environment Monitoring

84

Network Mapping

83

Network Performance Management

83

Network Reporting

81

Traffic Monitoring

81

Network Analytics

81

Network Configuration Management

80

Network Compliance Management

79

Network Quality of Service

79

Vendor Capability Ratings

Average 80

Vendor Support

85

Business Value Created

82

Ease of IT Administration

82

Breadth of Features

82

Quality of Features

81

Ease of Implementation

80

Ease of Data Integration

80

Usability and Intuitiveness

78

Ease of Customization

78

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

77

Progress WhatsUp Gold Reviews

Oswald R.

  • Role: Information Technology
  • Industry: Electronics
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Excellent product for monitoring devices & network

Likeliness to Recommend

10 /10

What differentiates Progress WhatsUp Gold from other similar products?

Continual improvement.

What is your favorite aspect of this product?

It just works without little maintenence.

What do you dislike most about this product?

A previous version upgrade was terrible. They fixed it after.

What recommendations would you give to someone considering this product?

Spend sometime reading well its capabilities so that you can make use of them.

Pros

  • Continually Improving Product
  • Reliable
  • Transparent
  • Includes Product Enhancements
  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Feb 2021

Great product for systems monitoring. Great Value!

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

John R.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Solid. Effectively monitors our environment.

Likeliness to Recommend

9 /10

What differentiates Progress WhatsUp Gold from other similar products?

We have not really explored options to replace WUG. It does a solid job for us so there's not much motivation to shop a different solution.

What is your favorite aspect of this product?

Ease of use, availability of data.

What do you dislike most about this product?

Consolidation of datasets can be problematic.

What recommendations would you give to someone considering this product?

Spend time doing a meaningful proof of concept with a variety of use cases. Make sure the POC occurs over a sufficient time window to provide adequate analysis of both short term and long term analysis of availability and performance.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Fair

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