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Progress WhatsUp Gold Logo Award Winner Product Badge
Progress WhatsUp Gold Logo Award Winner Product Badge
Progress Software

Progress WhatsUp Gold

Composite Score
8.0 /10
CX Score
8.1 /10
Category
Progress WhatsUp Gold
8.0 /10

What is Progress WhatsUp Gold?

Avoid downtime with a network monitoring solution that covers you from the network edge to the cloud. See developing issues before users report them. Troubleshoot faster from an interactive topology map that shows connectivity and dependencies.

Company Details


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Awards & Recognition

Progress WhatsUp Gold won the following awards in the Network Monitoring - Enterprise category

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Progress WhatsUp Gold Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Progress WhatsUp Gold.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

96 Plan to Renew

Up 1
Since last award

81 Satisfaction of Cost Relative to Value

Up 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
85%
Negotiation and Contract:
81%
Conflict Resolution:
89%
Strategy & Innovation:
84%
Service Experience:
87%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Progress WhatsUp Gold?

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4% Negative
9% Neutral
87% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Enables Productivity

Feature Ratings

Average 83

Network Performance Management

84

Network Environment Monitoring

83

Network Mapping

83

Operational Dashboard

83

Network Reporting

82

Traffic Monitoring

81

Network Analytics

81

Network Quality of Service

80

Network Compliance Management

80

Network Configuration Management

79

Vendor Capability Ratings

Average 80

Vendor Support

85

Ease of IT Administration

83

Business Value Created

82

Quality of Features

82

Breadth of Features

81

Ease of Implementation

80

Ease of Data Integration

80

Usability and Intuitiveness

79

Ease of Customization

77

Product Strategy and Rate of Improvement

77

Availability and Quality of Training

77

Progress WhatsUp Gold Reviews

Dhruv V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Proactive alerting is worth its weight in gold

Likeliness to Recommend

10 /10

What differentiates Progress WhatsUp Gold from other similar products?

The early detection of issues that could cascade into critical outages sets it apart.

What is your favorite aspect of this product?

The AI-driven analytics find subtle performance drops before they snowball.

What do you dislike most about this product?

I do wish there were more out-of-the-box reports for healthcare compliance.

What recommendations would you give to someone considering this product?

For industries where outages have high impacts, it's a no-brainer.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Obaidul R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Reality in IT Monitoring

Likeliness to Recommend

9 /10

What differentiates Progress WhatsUp Gold from other similar products?

Ability to operate on all environments

What is your favorite aspect of this product?

Easy and successful in automating discovery and network mapping.

What do you dislike most about this product?

Nothing to dislike.

What recommendations would you give to someone considering this product?

Perfect and secure

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Mirrack G.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Obligated for Network Monitoring

Likeliness to Recommend

9 /10

What differentiates Progress WhatsUp Gold from other similar products?

The communications made by vendors are super efficient The smooth in operations makes the app more reliable

What is your favorite aspect of this product?

All networks are closely evaluated and all links understood The security system of every network is a paramount feature of this app

What do you dislike most about this product?

The continued network monitoring makes our performance elevated and no distractions

What recommendations would you give to someone considering this product?

I urge all that needs network monitoring app to consider this

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

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