


What is Progress WhatsUp Gold?
Avoid downtime with a network monitoring solution that covers you from the network edge to the cloud. See developing issues before users report them. Troubleshoot faster from an interactive topology map that shows connectivity and dependencies.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceProgress WhatsUp Gold Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Progress WhatsUp Gold.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
96 Plan to Renew
Up
1
Since last award
81 Satisfaction of Cost Relative to Value
Up
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 85%
- Negotiation and Contract:
- 81%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 84%
- Service Experience:
- 87%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Progress WhatsUp Gold?
Pros
- Reliable
- Respectful
- Fair
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Network Performance Management
Network Environment Monitoring
Network Mapping
Operational Dashboard
Network Reporting
Traffic Monitoring
Network Analytics
Network Quality of Service
Network Compliance Management
Network Configuration Management
Vendor Capability Ratings
Vendor Support
Ease of IT Administration
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Progress WhatsUp Gold Reviews

Dhruv V.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2024
Proactive alerting is worth its weight in gold
Likeliness to Recommend
What differentiates Progress WhatsUp Gold from other similar products?
The early detection of issues that could cascade into critical outages sets it apart.
What is your favorite aspect of this product?
The AI-driven analytics find subtle performance drops before they snowball.
What do you dislike most about this product?
I do wish there were more out-of-the-box reports for healthcare compliance.
What recommendations would you give to someone considering this product?
For industries where outages have high impacts, it's a no-brainer.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Obaidul R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2023
Reality in IT Monitoring
Likeliness to Recommend
What differentiates Progress WhatsUp Gold from other similar products?
Ability to operate on all environments
What is your favorite aspect of this product?
Easy and successful in automating discovery and network mapping.
What do you dislike most about this product?
Nothing to dislike.
What recommendations would you give to someone considering this product?
Perfect and secure
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Mirrack G.
- Role: Information Technology
- Industry: Utilities
- Involvement: End User of Application
Submitted May 2025
Obligated for Network Monitoring
Likeliness to Recommend
What differentiates Progress WhatsUp Gold from other similar products?
The communications made by vendors are super efficient The smooth in operations makes the app more reliable
What is your favorite aspect of this product?
All networks are closely evaluated and all links understood The security system of every network is a paramount feature of this app
What do you dislike most about this product?
The continued network monitoring makes our performance elevated and no distractions
What recommendations would you give to someone considering this product?
I urge all that needs network monitoring app to consider this
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service