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Productboard Logo
Productboard Logo
ProductBoard Inc

Productboard

Composite Score
7.5 /10
CX Score
7.6 /10
Category
Productboard
7.5 /10

What is Productboard?

Productboard helps product managers understand what customers need, prioritize what to build next, and rally everyone around the roadmap. It is a customer-centric product management platform. It's comprehensive, flexible, and built on an open platform to meet the needs of today’s product organizations.

Company Details


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Awards & Recognition

Productboard won the following awards in the Product Management category

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Productboard Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Productboard.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Productboard?

4% Negative
8% Neutral
88% Positive

Pros

  • Caring
  • Acts with Integrity
  • Trustworthy
  • Respectful

Feature Ratings

Average 82

Feature Management

90

Idea Management

86

Product Management

85

Visual Roadmap

85

User Needs Management

83

Release Planning

78

ALM Integration

78

Workflow Management

78

Strategic Vision

76

Backlog Management

75

Social Collaboration

72

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

80

Quality of Features

80

Business Value Created

80

Breadth of Features

80

Ease of Data Integration

79

Ease of IT Administration

74

Ease of Customization

72

Productboard Reviews

Ivana S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

It is a unique, solid and attractive tool.

Likeliness to Recommend

9 /10

What differentiates Productboard from other similar products?

You can collect feedback from different sources including social networks like Facebook and Twitter.

What is your favorite aspect of this product?

It is a useful, solid and attractive tool. I like it because I can easily create and share roadmaps as a pdf file, I can collect comments and information from different sources including social networks like Facebook or other sources like CRM or email.

What do you dislike most about this product?

It doesn't have integrations with several major communication tools like Zendesk, HubSpot CRM, or Help Scout.

What recommendations would you give to someone considering this product?

Productboard can be difficult to use at first, but in the end it becomes extremely easy to use, it just takes practice. It's completely affordable if you want access to more advanced features like custom tools and JIRA integration.

Pros

  • Effective Service
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Gregory B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great Tool For Product Management.

Likeliness to Recommend

9 /10

What differentiates Productboard from other similar products?

Great UI/UX. It is flexible. Plenty of integrations.

What is your favorite aspect of this product?

Roadmap management. Gathering insights Connects insights with product features. Builds easy-to-understand roadmap views. Ranks and sorts features. Feature suggestions.

What do you dislike most about this product?

I am yet to meet a thing to dislike, so far it has been great using the platform.

What recommendations would you give to someone considering this product?

I highly recommend Productboard.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Suman S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Easy to use tool!

Likeliness to Recommend

7 /10

What differentiates Productboard from other similar products?

Productboard is a product management tool that helps companies get insights from customer feedback, prioritize features, and track progress. It is a great tool for product managers who want to get a better understanding of what their customers want and need. The tool is easy to use and has a great interface. It is also reasonably priced.

What is your favorite aspect of this product?

It is simple but powerful and easy to use. It is a great tool especially for product managers.

What do you dislike most about this product?

There is no reporting feature. This would have been helpful in tracking progress of the project and identifying areas for improvement.

What recommendations would you give to someone considering this product?

I would recommend this product to business owners and mangers who want to track progress in easy and efficient way.

Pros

  • Helps Innovate
  • Trustworthy
  • Effective Service
  • Fair

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