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Palo Alto Networks

Prisma Access

Composite Score

8.2 /10

CX Score

8.2 /10

15 Reviews Write a Review

What is Prisma Access?

Prisma SASE is the secure foundation for agile, cloud-enabled organizations. Prisma SASE converges best-of-breed security with best-of-breed next-gen SD-WAN into the cloud-delivered platform. It consolidates multiple point products, including ZTNA, Cloud SWG, CASB, FWaaS, and SD-WAN, into a single integrated service, reducing network and security complexity while increasing organizational agility. Prisma SASE secures all apps used by your hybrid workforce, regardless of whether users are remote, mobile, or working from a branch office. Our proven cloud-delivered security services leverage ML-powered threat prevention.

Company Details

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Awards & Recognition

Prisma Access won the following awards in the Secure Web Gateway category

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Strategy and Innovation

Latest Award, 2026

2025 Data Quadrant Champion

2025

6 Top Rated Capabilities

4 Top Rated Features

2025

Prisma Access Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Prisma Access.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Prisma Access?

0% Negative

13% Neutral

87% Positive

Pros

Continually Improving Product
Trustworthy
Respectful
Altruistic

Feature Ratings

Average 81

URL Filtering

Sandboxing

DLP Functionality

Application Control

Unified Management Interface

URL Categorization

Malware Detection

Analytics and Reporting

SSL Scanning

Directory Integration

Rule Based Policy Engine

Vendor Capability Ratings

Average 81

Ease of IT Administration

Availability and Quality of Training

Breadth of Features

Ease of Customization

Quality of Features

Ease of Data Integration

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Business Value Created

Also Featured in...

Secure Access Service Edge

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Prisma Access Reviews

Youssef J.

Role: Consultant
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2025

recommended product

Likeliness to Recommend

9 /10

What differentiates Prisma Access from other similar products?

ZTNA, SWG, CASB, and advanced threat prevention (WildFire) are tightly integrated on a global backbone using App-ID/User-ID policy. ADEM aids in end-to-end user experience monitoring. uniform rules for sites and users from a single dashboard.

What is your favorite aspect of this product?

Using App-ID/User-ID policy, ZTNA, SWG, CASB, and advanced threat prevention (WildFire) are all tightly linked on a global backbone. End-to-end user experience monitoring is facilitated by ADEM. consistent guidelines from a single dashboard for users and sites.

What do you dislike most about this product?

Complicated licensing and pricing, a higher learning curve,

What recommendations would you give to someone considering this product?

To prevent unexpected expenses, do a pilot with genuine users and apps, prepare the identity and policy design in advance, verify egress locations and performance with ADEM, allot time for admin training, and map licenses to real use cases.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Giselle V.

Role: Information Technology
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2025

Very Efficient Policy Definition

Likeliness to Recommend

10 /10

What differentiates Prisma Access from other similar products?

Prisma Access offers more granulated filtering and easier integration with other existing firewall

What is your favorite aspect of this product?

User-based Policy. For more zeroing trust approach.

What do you dislike most about this product?

Storage limit. But understandable

What recommendations would you give to someone considering this product?

It is very efficient especially for infrastructure containing numbers of Palo Alto devices.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Kruti P.

Role: Operations
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2025

easy to use

Likeliness to Recommend

8 /10

What differentiates Prisma Access from other similar products?

Prisma Access stands out by combining Zero Trust, next-gen threat prevention, and SASE into one unified cloud-delivered platform

What is your favorite aspect of this product?

cloud native scalability

What do you dislike most about this product?

nothing all good

What recommendations would you give to someone considering this product?

good product

Pros

Helps Innovate
Efficient Service
Altruistic
Generous Negotitation

Cons

Less Friendly Negotiation

How We Deliver

Events

Prisma Access

What is Prisma Access?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

Prisma Access Ratings

91 Likeliness to Recommend

1 Since last award

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Prisma Access?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

URL Filtering Manages and controls websites that end users can visit. Filters unwanted websites based on URL and can support real-time reputation incl. certificate validation

Sandboxing Inspection of executable files in a protected environment to detect malicious behavior. Performs real-time analysis of web objects using browser code emulation.

DLP Functionality Define policies to prevent loss of sensitive electronic data. Capabilities include content-aware DLP.

Application Control The solution provides ICAP support, anti-circumvention support, and an auto-record function of all traffic session details.

Unified Management Interface The solution allows for multi-instance deployments (hybrid, cloud and on-premise) to be managed via a single administrative interface.

URL Categorization The solution performs real-time unknown URL categorization supported by an out-of-the-box library of policies.

Malware Detection Detects malware based on signature-based and heuristic engines

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

SSL Scanning Scan and monitor websites with SSL security for malicious content.

Directory Integration The solution integrates with AD or LDAP to manage web security policies in the organization.

Rule Based Policy Engine The solution comes out of the box with a library of customizable policies covering device type, user ID, user group, and multiple attributes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Also Featured in...

Secure Access Service Edge

Prisma Access Reviews

Youssef J.

recommended product

Likeliness to Recommend

Pros

Giselle V.

Very Efficient Policy Definition

Likeliness to Recommend

Pros

Kruti P.

easy to use

Likeliness to Recommend

Pros

Cons

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1
Since last award

Feature Ratings

URL Filtering

Sandboxing

DLP Functionality

Application Control

Unified Management Interface

URL Categorization

Malware Detection

Analytics and Reporting

SSL Scanning

Directory Integration

Rule Based Policy Engine

Vendor Capability Ratings

Ease of IT Administration

Availability and Quality of Training

Breadth of Features

Ease of Customization

Quality of Features

Ease of Data Integration

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Business Value Created