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What is Plivo?
Plivo is a leading cloud communication platform that offers a simple, fast, and scalable way for companies to modernize their business communications. Companies of all types use Plivo’s API’s and SDK’s to quickly integrate voice and SMS capabilities into their applications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Plivo?
Pros
- Continually Improving Product
- Trustworthy
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Code Libraries
Integration APIs
Cloud Integration
Software Development Kit
Communication APIs
MMS API
Online Cloud Platform
Drag and Drop User Interface
WebRTC-based Calling
AI Engine for CPaaS
Vendor Capability Ratings
Usability and Intuitiveness
Quality of Features
Business Value Created
Vendor Support
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of IT Administration
Breadth of Features
Ease of Customization
Availability and Quality of Training
Plivo Reviews
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Becca P.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Aug 2024
Plivo was incredibly helpful and easy to use
Likeliness to Recommend
What differentiates Plivo from other similar products?
The ability to integrate with existing API
What is your favorite aspect of this product?
Automated codes that are shared
What do you dislike most about this product?
the interface
What recommendations would you give to someone considering this product?
Look into code shares
Pros
- Helps Innovate
- Client Friendly Policies
- Fair
- Acts with Integrity
Cons
- Less Friendly Negotiation
![](https://cdn.softwarereviews.com/production/profile_image/2206442/original/2206442.jpg?1723392425)
Bolivar P.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
Extremely versatile product
Likeliness to Recommend
What differentiates Plivo from other similar products?
Pricing is extremely competitive considering the features available
What is your favorite aspect of this product?
Extensive SDK for Ruby language
What do you dislike most about this product?
Lack of availability of a local incoming number
What recommendations would you give to someone considering this product?
Check geographical availability of incoming numbers
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Fair
Akesh J.
- Role: Sales Marketing
- Industry: Education
- Involvement: Vendor Selection and Purchasing
Submitted Jul 2024
It's a good tool and works best if you use the API
Likeliness to Recommend
What differentiates Plivo from other similar products?
It's a good and comprehensive product.
What is your favorite aspect of this product?
Integration capabilities
What do you dislike most about this product?
Nothing as such
What recommendations would you give to someone considering this product?
All in one product for your communication needs.
Pros
- Continually Improving Product
- Trustworthy
- Effective Service
- Saves Time