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What is Pipedrive?
Founded in 2010, Pipedrive is the first CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines. Pipedrive's goal is to make sales success inevitable - for individual sales people and teams.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
96 Plan to Renew
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Caring
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Sales Management
Lead Management
Activity and Workflow Management
Account and Contact Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Marketing Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Vendor Support
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
Pipedrive Reviews
Gülay Ç.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Dec 2023
New in Town but Proved to be Great
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
The best thing about Pipedrive is not the quantity of leads generate but the quality of the leads this tool. brings in.
What is your favorite aspect of this product?
I like the ease when connecting this tool to advertising platforms and then transferring all the leads into our internal systems which is Salesforce.
What do you dislike most about this product?
So far, their service is good and there is nothing to be added in this aspect.
What recommendations would you give to someone considering this product?
Pipedrive was very new when we engaged with them but they proved their worth, I'd recommend them to use it for lead management.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Ahmed Faruk D.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Dec 2023
Best for Lead Generation
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Bringing always high quality leads makes this tool perfect.
What is your favorite aspect of this product?
I think the ease of connectors to advertising campaigns is the best .
What do you dislike most about this product?
I wish the tool would be better accessible from mobile.
What recommendations would you give to someone considering this product?
I would recommend them to get this tool free version first and if it's worth their investment, decide to go for paid plan.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Efficient Service
stephen h.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2023
Fab Pipedrive makes CRM easy
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Pipedrive is user-friendly with an intuitive interface, streamlining sales processes. It offers customizable pipelines, clear visualizations, and automation, making it easy for users to manage leads, deals, and contacts efficiently.
What is your favorite aspect of this product?
I use Pipedrive for its intuitive interface, customization options, and automation features, which collectively contribute to a seamless and efficient sales management experience.
What do you dislike most about this product?
While Pipedrive offers integrations with various third-party apps and services, some users may find the integration process complex or may encounter challenges when trying to connect with specific tools. It's essential to verify that Pipedrive supports the integrations crucial to your business.
What recommendations would you give to someone considering this product?
Remember that the effectiveness of a CRM system like Pipedrive can depend on your specific business needs and processes. It's a good idea to consider your unique requirements and potentially take advantage of a trial period to assess how well Pipedrive aligns with your objectives.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
