What is Pipedrive?
Founded in 2010, Pipedrive is the first CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines. Pipedrive's goal is to make sales success inevitable - for individual sales people and teams.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
94 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Caring
- Friendly Negotiation
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead and Contact Categorization
Analytics and Reporting
Lead Distribution
Lead Generation
Prospect Tracking
Data Ingestion and Interoperability
Lead Scoring
Interaction Planning
Omni-Channel Communication Tracking
Mobile
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Business Value Created
Ease of Customization
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
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Customer Relationship Management - Small Business
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Pipedrive Reviews
Dhruv V.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Truely Amazed by using Pipedrive, Love it
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Pipedrive has been more convinient for me to use than other softwares.
What is your favorite aspect of this product?
I like the lead management part of the software
What do you dislike most about this product?
nothing to dislike about this platform
What recommendations would you give to someone considering this product?
recommended for a reliability and easy to use
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Efficient Service
Ryan C.
- Role: Consultant
- Industry: Agriculture
- Involvement: IT Leader or Manager
Submitted Jun 2024
Excellent management leads and services
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Easy for new users to get to know the system
What is your favorite aspect of this product?
Tha management leads and process campaing
What do you dislike most about this product?
Dificult integration about others softwares
What recommendations would you give to someone considering this product?
Detect your priorities in the decision adquiring the product
Pros
- Reliable
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Cons
- Vendor's Interest First
- Vendor Friendly Policies
- Less Fair
İbrahim Hilmi D.
- Role: Operations
- Industry: Entertainment
- Involvement: End User of Application
Submitted May 2024
Amazing Newcomer
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
I think pipedrive is the newest but one of the brightest players in lead management game.
What is your favorite aspect of this product?
I like the accuracy of the leads we are getting with this tool.
What do you dislike most about this product?
I do not like the frequency of price changes.
What recommendations would you give to someone considering this product?
I would recommend other users to get onboard with pipedrive because it really a great tool.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity