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What is Pipedrive?
Pipedrive is a CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Performance Enhancing
- Trustworthy
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Sales Management
Lead Management
Customer Service Management
Activity and Workflow Management
Account and Contact Management
Analytics and Reporting
Quote Contract and Proposal
Telephony and Call Center Management
Marketing Management
Mobile
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Vendor Support
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
Pipedrive Reviews
Lee B.
- Role: Sales Marketing
- Industry: Energy
- Involvement: End User of Application
Submitted Dec 2021
Nice Product, Smooth transition and Easy to Use!!
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
ability to use in the first 24 hours easily without much time spent training over and over.
What is your favorite aspect of this product?
easy to figure out
What do you dislike most about this product?
porting is kind of tedious with newer information or updating existing information sometimes
What recommendations would you give to someone considering this product?
get it, its worth it
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Efficient Service
- Role: Information Technology
- Industry: Electronics
- Involvement: IT Leader or Manager
Submitted Dec 2021
Easy to use, but deeper API Integration is lacking
Likeliness to Recommend
Pros
- Security Protects
- Trustworthy
- Efficient Service
- Effective Service
Cons
- Slower Product Innovation
- Inhibits Innovation
- Less Reliable
Nijat M.
- Role: Information Technology
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Dec 2021
Product Management
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
The expanding feature set comes first as the advantageous part of the software that stands out as the core reason why people use Pipedrive. The pricing policy could be categorized as the second one.
What is your favorite aspect of this product?
It is designed that comes first for me. It greatly influences the development of our bank. The great collective that is welcoming to attend the stares.
What do you dislike most about this product?
The costomer service is awful that we were using to be turning out to be a 2014 Lexus- hybrid. Toyota could be set as the core Onkown called me
What recommendations would you give to someone considering this product?
Please read the pricing policy in the last email you considerably affected the software.
Pros
- Efficient Service
- Caring
- Includes Product Enhancements
- Respectful
Cons
- Less Productive
