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What is Pipedrive?
Pipedrive is a CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Performance Enhancing
- Trustworthy
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Sales Management
Lead Management
Customer Service Management
Activity and Workflow Management
Account and Contact Management
Analytics and Reporting
Quote Contract and Proposal
Telephony and Call Center Management
Marketing Management
Mobile
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Vendor Support
Breadth of Features
Product Strategy and Rate of Improvement
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Pipedrive Reviews
Estela R.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Feb 2022
Pipedrive the most effective way to increase sales
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
I have a small company that due to the pandemic began to lower its sales, so I needed this software to be able to organize the sales objectives of the business and that all my employees and collaborators are aligned on the same goal.
What is your favorite aspect of this product?
One of the advantages of this software is that once you enter the customer or the target in the system, it reminds you to follow up. Another great advantage is that you can see the process of your negotiations, being able to make sales projections. It is a very intuitive software despite having so many functions and tools, it is not complicated to use.
What do you dislike most about this product?
We have had synchronization problems with email, so the program sometimes does not notify us that customers have communicated. And it would be great if their mobile app had the same functions and tools as their web version.
What recommendations would you give to someone considering this product?
This is a software that has changed the way we sell in our company, it is much easier to close contracts and track customers and their requirements, so we recommend it 100%.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2022
Wonderful Customer Services and Easy to use!!!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Robert M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2022
Awesome CRM platform and easy to use!!!
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Great response and very user friendly.
What is your favorite aspect of this product?
It is programming with capacities that favor client relationship the board in my association. Its connection point is easy to use and clear; it is quite simple to explore and gives all that we really want to enter the market, get clients and proposition them the right items and administrations as indicated by their necessities and accessibility. It has further developed fundamental cycles that go inseparably with deals.
What do you dislike most about this product?
The product is incredible, its presentation is ideal, however it is obliged to make combinations with outsider devices; on the off chance that it improves, this could assist us with jumping on our instruments all the more actually, save time, and diminish endeavors.
What recommendations would you give to someone considering this product?
The product has been truly adept at expanding clients and creating extraordinary showcasing subsequent meet-ups. Indeed, working on advertising investigation instruments wins.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
