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What is Pipedrive?
Founded in 2010, Pipedrive is the first CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines. Pipedrive's goal is to make sales success inevitable - for individual sales people and teams.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
96 Plan to Renew
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Caring
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Sales Management
Lead Management
Activity and Workflow Management
Account and Contact Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Marketing Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Vendor Support
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
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Pipedrive Reviews
Jafrul A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Best CRM and Very Focused That Gets The Job Done
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Real time customer support just awesome.
What is your favorite aspect of this product?
PipeDrive has an overflow of choices to convey and set for accomplishments and follow-up, and we like those limits as they maintained us with keeping steady over our game. Simple to use to cover every one of the approaches, with the custom fields, we can undoubtedly examiner the financier due from the client.
What do you dislike most about this product?
PipeDrive turns out unbelievable for coordinating leads and working an opportunity into a client yet does really little for bona fide plan exertion or undertaking exertion with respect to managing exploratory orders by a client.
What recommendations would you give to someone considering this product?
There is a monstrous heap of accessible highlights. The mix of Pipedrive and various assignments makes it a remarkable CRM and observers correspondence.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jasmine C.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2022
Streamline sales deals and activities
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
It helps in managing our sales pipeline and providing better solutions for our sales. It is best for small and medium size sales teams to manage and streamline their sale processes. It is helpful for sale businesses and will be able to monitor and manage sales deals and activities easily. It consists of multiple features which include integrated processes of emails, forecasting, time tracking, and many other helpful applications are integrated with it.
What is your favorite aspect of this product?
Anyone can easily keep track of the performance of the organization due to its visual user interface. Permissions can be restricted for modifying and viewing sale pipelines. It helps in synchronizing your data into various storage apps such as Microsoft, Google, iCloud and many more storage apps. If you want to export your data its mapping feature helps a lot in exporting and importing data.
What do you dislike most about this product?
2 GB storage space is offered by its free trial version thus if more storage space is needed you must avail its premium version. Email features are also not available in its free version. If you need an additional feature you have to buy them. It may not be suitable for large operating teams as it has limited functional features.
What recommendations would you give to someone considering this product?
Highly recommended to all sales teams
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Douglas M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2022
Great value for money!
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Its great value for money and so intuitive to use.
What is your favorite aspect of this product?
It clean and easy to view everything on its interface
What do you dislike most about this product?
its the easiest crm out there to use
What recommendations would you give to someone considering this product?
yes defo because its cheap and powerful
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
