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What is Pipedrive?
Founded in 2010, Pipedrive is the first CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines. Pipedrive's goal is to make sales success inevitable - for individual sales people and teams.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
96 Plan to Renew
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Caring
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Sales Management
Lead Management
Activity and Workflow Management
Account and Contact Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Marketing Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Vendor Support
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
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Pipedrive Reviews
Andres P.
- Role: Information Technology
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2022
Pipedrive, excellent for attracting new customers
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
It has all the functions you need to get closer to new customers and ensure that the strategies proposed are achieved and thus close business and increase sales. The integration with the email is perfect to have all the information with the client in one place.
What is your favorite aspect of this product?
I like that the whole marketing email automation process is very easy to use and effective. Very intuitive and easy to use software and its interface is very comfortable to navigate. The visualizations of the sales process are perfect for knowing where in the process the sale is stalled so you can improve.
What do you dislike most about this product?
The reports could be improved, there is not all the information I would like regarding customers. I had a hard time installing the program and integrating some programs like Mailchimp, in that sense if it was a laborious task, but with the advice of technical support I was able to solve it.
What recommendations would you give to someone considering this product?
Pipedrive so far has been the best software to attract new customers, get results and improve the company's sales. Our marketing team is more than satisfied with the objectives we have been able to meet and the ability to increase our customer base and the quick and effective search for potential customers.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Inspires Innovation
America C.
- Role: Sales Marketing
- Industry: Other
- Involvement: Initial Implementation
Submitted Feb 2022
Pipedrive the best solution for your sales
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
With the integrated system that Pipedrive has, we have acquired greater capacity to manage sales and analyze increases in revenue. Its ease of use allows anyone to make use of it. It keeps us organized and gives us confidence and keeps us focused to close deals and documents with other clients.
What is your favorite aspect of this product?
Pipedrive has a guide that tells every business owner the process of how to consolidate a successful sale. It keeps us close to our suppliers and target customers creating a close relationship and promotes customer loyalty. By creating links with email it keeps us updated on all changes and also facilitates communication between users and different departments.
What do you dislike most about this product?
Pipedrive has an option to be able to see the best job offers at work, but when it has been applied to varas the system tends to make a momentary collapse and delay the loading of the page for that reason does not allow us to be more effective to some extent.
What recommendations would you give to someone considering this product?
It is recommended to make your platform more user friendly as to be able to perform certain actions you must have special training and that is not feasible for most workers. The configuration should also be improved and accept linking several email services to a single account.
Pros
- Helps Innovate
- Trustworthy
- Inspires Innovation
- Caring
Robert J.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2022
Simply Awesome Most Helpful and Awesome CRM tool!
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Awesome CRM Platform and Easy to Use!!!
What is your favorite aspect of this product?
I like having the option to call a possibility or be a client straightforwardly from the application, which makes it simple to circle back to your arrangements. This has every one of the standard subtleties that you would anticipate from a CRM. Notwithstanding, what I like the most is the advancement that describes it above others, I truly like it each time an update is reported in light of the fact that I generally utilize this apparatus without limit.
What do you dislike most about this product?
Eventually, I have considered changing to one more supplier two or three separate times as my interest developed, and I have returned all of the time. Pipedrive doesn't have a solitary thing that I don't like and they are way in front of the remainder of the opposition.
What recommendations would you give to someone considering this product?
Large numbers of the current CRMs that I have attempted from the beginning of time were so powerful, complete and yet muddled to comprehend that they couldn't be designed. Pipedrive has a restricted point set, which is great. This has made my work a lot more straightforward.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
