What is Paychex Employee Benefits?
Paychex has HR solutions to fit the needs of any size business. From do-it-yourself payroll to human capital management, Paychex has exactly what you need to take your business where it needs to go.
Company Details
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Get AssistancePaychex Employee Benefits Ratings
Real user data aggregated to summarize the product performance and customer experience.
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79 Likeliness to Recommend
74 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+63 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paychex Employee Benefits?
Pros
- Reliable
- Security Protects
- Performance Enhancing
- Enables Productivity
Cons
- Under Delivered
- Vendor's Interest First
- Less Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Regulatory Compliance
Contributions and Payment Tracking
Archiving and Reporting
Benefits Administration
User and Enrollment Management
Payroll Integration
Self Service Portal
Provider Management
Claims Management
Vendor Capability Ratings
Usability and Intuitiveness
Breadth of Features
Ease of Implementation
Ease of Data Integration
Business Value Created
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Availability and Quality of Training
Paychex Employee Benefits Reviews
Gaurav K.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Oct 2023
Very user friendly product
Likeliness to Recommend
What differentiates Paychex Employee Benefits from other similar products?
Very easy to use and implement for a small business.
What is your favorite aspect of this product?
Customizable and easy to make changes.
What do you dislike most about this product?
NA. I like it overall.
What recommendations would you give to someone considering this product?
Good for a small business. I have only three employees.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Sheila D.
- Role: C-Level
- Industry: Healthcare
- Involvement: Vendor Selection and Purchasing
Submitted Oct 2023
A great product with a wide array of possibilities
Likeliness to Recommend
What differentiates Paychex Employee Benefits from other similar products?
Easy to use and integrate.
What is your favorite aspect of this product?
Product support and customer service.
What do you dislike most about this product?
Very little is disliked but some aspects run slow at times.
What recommendations would you give to someone considering this product?
A solid platform for payroll, benefits and employee retention.
Pros
- Enables Productivity
- Trustworthy
- Caring
- Client Friendly Policies
Darcy J.
- Role: Finance
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Oct 2023
Works for payroll folks that have no benefit exper
Likeliness to Recommend
What differentiates Paychex Employee Benefits from other similar products?
It is nice to have full 401k integration but our employee navigator platform is better
What is your favorite aspect of this product?
No 401k audits—they do it all
What do you dislike most about this product?
Doesn’t connect to our current benefits program and we have to go with Paychex when we already have the relationship elsewhere
What recommendations would you give to someone considering this product?
If you are just starting out and have a small group then maybe it’s good for your team. It’s hard to customize and if you’re a one person team then maybe it can save some time. Especially if benefits is not your expertise
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Slower Product Innovation
- Less Effective Service
- Less Efficient Service