What is Outreach?
Outreach gives sales leaders a complete picture of the entire sales cycle so they can increase deal velocity, pipeline conversion, and rep productivity. At the same time, sellers have all of the capabilities and insights they need to build pipeline, run meetings, navigate buying committees, and manage deals to close.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
97 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Outreach?
Pros
- Reliable
- Respectful
- Enables Productivity
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Mail Campaign Management
E-Mail Integration
Workflow Automation
CRM Integration
Sales Analytics
Call Management
Dialer Integration
Pipeline Management
Next-Best-Action Recommendations
Omnichannel Campaign Management
Internal Sales Collaboration
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
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Outreach Reviews
Saurabh K.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Jul 2025
Efficient, Reliable and Scalable
Likeliness to Recommend
What differentiates Outreach from other similar products?
Outreach Offers Powerful automation, smart workflows, and deep CRM integration to making Sales data, Outreach is faster and more effective than other tools and that's make a difference between outreach and other software.
What is your favorite aspect of this product?
The Smart automation helps save time, manage leads better, and ensure consistent follow-ups, and help manage leads effortless. these are my favorite aspect for the outreach software.
What do you dislike most about this product?
Earlier, the user interface was a bit complex, but there's a learning curve for new users.
What recommendations would you give to someone considering this product?
I will recommend to take time and explore the features, use automation wisely, and ensure your team is properly trained to get the most out of the platform.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Frank H.
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Jan 2024
Daily time-saver!
Likeliness to Recommend
What differentiates Outreach from other similar products?
The ease of use and sequence visibility helps out a ton! I used Salesloft before and it does not compare to Outreach!
What is your favorite aspect of this product?
The layout is the main reason I am able to keep my prospects engaged, and keep the sequence streamline.
What do you dislike most about this product?
This could just be me, but we are unable to connect my Zoom number into outreach. Any inbound calls come in through Zoom and interrupts while I'm on a call in outreach. Maybe it's a specific integration but it's inconvenient
What recommendations would you give to someone considering this product?
This product is an industry leader for a reason, I would highly recommend using outreach.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Henry F.
- Role: Human Resources
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jan 2024
Excellent Sales Process Automation tool.
Likeliness to Recommend
What differentiates Outreach from other similar products?
This tool stands out from the competition thanks to its customizable features, outstanding user interface, and abundance of indispensable functionality.
What is your favorite aspect of this product?
One of my favorite things about Outreach is how simple and easy it is to use. Plus, their support team is fantastic, and they always respond quickly and efficiently to any problems that may arise. If your company engages in cold outreach, I highly recommend this platform as the best outbound tool I've used. Salespeople can pick it up quickly, and it comes with a ton of features you may disable or enable as you see fit. Daily users also love that they listen to customer feedback and implement it to make the platform even better.
What do you dislike most about this product?
About Outreach, I really can't think of anything bad to say. Their platform is top-notch, and they respond rapidly to customer concerns. You should be prepared to deal with technological challenges; nevertheless, their team diligently monitors these issues and keeps you informed of their progress in resolving them.
What recommendations would you give to someone considering this product?
The fact that it serves as an excellent email automation platform and excels at channel management with the use of its customizable task creation and prioritizing tools makes it an all-in-one solution for sales, which is why I highly suggest it.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
