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Outreach Logo
Outreach Logo
Outreach Corporation

Outreach

Composite Score
8.6 /10
CX Score
8.5 /10
Category
Outreach
8.6 /10

What is Outreach?

Outreach gives sales leaders a complete picture of the entire sales cycle so they can increase deal velocity, pipeline conversion, and rep productivity. At the same time, sellers have all of the capabilities and insights they need to build pipeline, run meetings, navigate buying committees, and manage deals to close.

Company Details


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Awards & Recognition

Outreach won the following awards in the Sales Engagement Platforms category

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Outreach Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Outreach.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Outreach?

3% Negative
6% Neutral
91% Positive

Pros

  • Respectful
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 88

E-Mail Campaign Management

94

E-Mail Integration

88

Workflow Automation

88

Sales Analytics

87

CRM Integration

87

Call Management

87

Omnichannel Campaign Management

86

Pipeline Management

85

Dialer Integration

85

Next-Best-Action Recommendations

84

Internal Sales Collaboration

83

Vendor Capability Ratings

Average 82

Quality of Features

86

Business Value Created

85

Product Strategy and Rate of Improvement

85

Breadth of Features

85

Ease of Implementation

82

Ease of IT Administration

81

Ease of Data Integration

80

Ease of Customization

80

Availability and Quality of Training

80

Vendor Support

79

Usability and Intuitiveness

78

Outreach Reviews

Jacob P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Good tool for cadencing

Likeliness to Recommend

7 /10

What differentiates Outreach from other similar products?

Outreach is quick and easy to learn. Building sequences and managing tasks in the platform makes life a lot easier

What is your favorite aspect of this product?

Integration with other products like Salesforce and Gmail allow us to track leads

What do you dislike most about this product?

Not as easy to use as HubSpot SalesHub

What recommendations would you give to someone considering this product?

Highly recommend Outreach for SDR teams to manage prospects and cadences. Helps keep on top of leads and monitor activity

Pros

  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Respectful

Matt F.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

One of the best tools out there

Likeliness to Recommend

10 /10

What differentiates Outreach from other similar products?

While Outreach offers many similar features to similar products, its ease of use is unmatched. I also feel their integrations and ability to embed them into existing workflows is a huge differentiator. Incredibly innovative and scalable as well

What is your favorite aspect of this product?

The intuitive nature and ease of use is incredible. We have new team members who become proficient in the platform in a matter of days if not sooner. It is so easy to pick up and use

What do you dislike most about this product?

Some of the initials connections to phones/ phones systems were not as seamless as I would've hoped but were very easily troubleshot

What recommendations would you give to someone considering this product?

It will vastly increase the productivity of your sales team at the top of the funnel and increase the capacity to how effective sales outreach can be. It has been a tremendous game changer for all of our Sales and SDR teams

Pros

  • Enables Productivity
  • Client Friendly Policies
  • Helps Innovate
  • Continually Improving Product

Daniel K.

  • Role: Sales Marketing
  • Industry: Agriculture
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Top in Sales Enablements

Likeliness to Recommend

8 /10

What differentiates Outreach from other similar products?

Outreach is very user friendly and easy to navigate

What is your favorite aspect of this product?

Ability to create sequences and automate tome consuming tasks

What do you dislike most about this product?

Lack of custom and detailed reporting

What recommendations would you give to someone considering this product?

Evaluate top priorities for Sales Enablement and determine if Outreach aligns with that.

Pros

  • Trustworthy
  • Effective Service
  • Inspires Innovation
  • Transparent

Cons

  • Less Generous

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