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OpenText GroupWise Logo
OpenText GroupWise Logo
OpenText Corporation

OpenText GroupWise

Composite Score
8.5 /10
CX Score
8.8 /10
Category
OpenText GroupWise
8.5 /10

What is OpenText GroupWise?

OpenText™ GroupWise gives you modern email, messaging, calendaring, contact management and scheduling for today’s mobile world. With a dynamic, flexible interface, you can easily meet your organization’s requirements.

Company Details


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Awards & Recognition

OpenText GroupWise won the following awards in the Business Instant Messaging - Enterprise category

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OpenText GroupWise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText GroupWise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

100 Plan to Renew

96 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText GroupWise?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 89

Instant Messaging

93

Search

89

Task Management

89

Document Collaboration

88

Integration With Productivity Tools

88

Screen Sharing

87

Voice and Video Collaboration

87

Notifications

87

Granular Access Management

87

File Sharing Collaboration

86

Cross Platform Support

86

Vendor Capability Ratings

Average 89

Product Strategy and Rate of Improvement

93

Vendor Support

91

Breadth of Features

91

Ease of IT Administration

90

Business Value Created

90

Ease of Data Integration

90

Ease of Implementation

89

Availability and Quality of Training

89

Ease of Customization

89

Quality of Features

87

Usability and Intuitiveness

86

OpenText GroupWise Reviews

Achiles G.

  • Role: Public Sector
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Great software for daily use

Likeliness to Recommend

10 /10

What differentiates OpenText GroupWise from other similar products?

The best collaboration software, Micro Focus GroupWise, offers everything we require for our major corporation on a single platform. They include some features that are quite special and effective compared to any other ordinary software, as well as ones that are really straightforward and simple to use. Time is saved by the task being completed swiftly and effectively.

What is your favorite aspect of this product?

Although GroupWise has features that go above and beyond expectations, the delivery options and quickness were the cherry on top. It takes almost no time at all from send to delivery, and I adore the capabilities for monitoring email read-through rates. Consider the advantages of a properly specialized email software to fulfill your communication needs before getting on the Google bandwagon.

What do you dislike most about this product?

Running and synchronizing the emails might occasionally be very complicated and challenging. The PC version of Micro Focus GroupWise needs to be faster. Some issues with functioning need to be resolved. It is annoying when we are locked out and have to be refreshed to enter.

What recommendations would you give to someone considering this product?

The proxy access possibilities are appealing to me. It is simple to access a group mailbox or another user's account when they are away thanks to this feature. The design and user interface are simple to use. I find it useful to categorize my mail into multiple mailboxes, and the search function is really useful for digging up previous correspondence.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Ellen B.

  • Role: Public Sector
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Excellent for what is does.

Likeliness to Recommend

10 /10

What differentiates OpenText GroupWise from other similar products?

The best collaboration, Micro Focus GroupWise, offers everything we require for our company or organization on a single platform. They include some features that are quite special and effective compared to any other ordinary software, as well as ones that are really straightforward and simple to use. Time is saved by the task being completed swiftly and effectively.

What is your favorite aspect of this product?

If I am not currently using Outlook, I can also set up some emails that are crises to open a separate dialogue box and alert me to the message right away. A terrific feature that saves me a ton of time is the capability to automatically arrange emails into folders and to produce a pop-up dialogue box to alert me of high priority emails.

What do you dislike most about this product?

Running and synchronizing the emails might occasionally be very complicated and challenging. The PC version of Micro Focus GroupWise ought to be faster. Some issues with functioning need to be resolved. It is annoying when we are locked out and have to be refreshed to enter.

What recommendations would you give to someone considering this product?

Additionally, you have the option to ignore undesirable emails. You may quickly connect in to the Chrome browser to read your emails without having to download any special software. And the greatest part is that the search function in use Micro Focus GroupWise has a ton of features that let you find emails by name or with specific phrases.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dayton B.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

It’s a complete broad set of tool software.

Likeliness to Recommend

10 /10

What differentiates OpenText GroupWise from other similar products?

In addition to email, calendar, text messaging, multitasking, contact forms, and document management capabilities, Micro Focus GroupWise is a comprehensive collaboration software package. It enables entire and comprehensive control of our system and our tools.

What is your favorite aspect of this product?

The option to define rules is a fantastic tool in addition to simple email organization. I may use the rules function to properly organize emails that I get on a regular basis. This makes it easier for me to check such emails when I'm ready and avoid clogging up my main inbox.

What do you dislike most about this product?

The numerous types of applications and the features of Micro Focus GroupWise take some time to master therefore the individual using the app for the first time has to receive sufficient training and education about these capabilities in order to become accustomed to them. While using the PC, issues can arise that have an impact on all of our information and data.

What recommendations would you give to someone considering this product?

We as a company use Micro Focus GroupWise, a fantastic product, to connect with our customers and outside vendors so that it is simple and quick. Additionally, prior to Micro Focus GroupWise, keeping everything in order at our end was quite tough. However, things are now much easier to plan, and our production line is much smoother.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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