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OpenText GroupWise Logo
OpenText GroupWise Logo
OpenText Corporation

OpenText GroupWise

Composite Score
8.5 /10
CX Score
8.8 /10
Category
OpenText GroupWise
8.5 /10

What is OpenText GroupWise?

OpenText™ GroupWise gives you modern email, messaging, calendaring, contact management and scheduling for today’s mobile world. With a dynamic, flexible interface, you can easily meet your organization’s requirements.

Company Details


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Awards & Recognition

OpenText GroupWise won the following awards in the Business Instant Messaging - Enterprise category

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OpenText GroupWise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText GroupWise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

100 Plan to Renew

96 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText GroupWise?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 89

Instant Messaging

93

Search

89

Task Management

89

Document Collaboration

88

Integration With Productivity Tools

88

Screen Sharing

87

Voice and Video Collaboration

87

Notifications

87

Granular Access Management

87

File Sharing Collaboration

86

Cross Platform Support

86

Vendor Capability Ratings

Average 89

Product Strategy and Rate of Improvement

93

Vendor Support

91

Breadth of Features

91

Ease of IT Administration

90

Business Value Created

90

Ease of Data Integration

90

Ease of Implementation

89

Availability and Quality of Training

89

Ease of Customization

89

Quality of Features

87

Usability and Intuitiveness

86

OpenText GroupWise Reviews

Dianna P.

  • Role: Consultant
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Optimizing Business Communication

Likeliness to Recommend

9 /10

What differentiates OpenText GroupWise from other similar products?

OpenText GroupWise can be differentiated from other solutions by its customization capacity, which allows the interface to be adapted to the specific needs of each user; its advanced security system, which efficiently protects confidential information; and its integration with other productivity tools, which facilitates data synchronization and collaboration on projects.

What is your favorite aspect of this product?

The management of emails, calendars and contacts in an integrated way, which facilitates collaboration between teams and the organization of meetings and events, are some of the features that I like. Allowing task management, project tracking and calendar synchronization, which improves productivity and efficiency in daily work.

What do you dislike most about this product?

The only minor drawback of the product is that it has certain limitations in the advanced customization of the interface

What recommendations would you give to someone considering this product?

OpenText GroupWise is a powerful tool to optimize business communication and improve team productivity. While it has some minor drawbacks, its unique features and effectiveness in specific scenarios make it a solid choice for organizations looking to improve their operational efficiency.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cástor V.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Informed Strategies with OpenText GroupWise

Likeliness to Recommend

8 /10

What differentiates OpenText GroupWise from other similar products?

There's a reason GroupWise shines in so many ways. Its update forwarding capabilities let us effortlessly spread and discuss the most relevant industry news and trends so that we always have the information we need. Another standout feature is centralized communication, i.e., all team interactions, discussions, and announcements are under a link, and there is no need to juggle between various communication channels.

What is your favorite aspect of this product?

The benefits from GroupWise are phenomenal: communication consolidation and organization of documents into a single structured repository, all of which have increased our team's organization and productivity. It is easy to share the most crucial industry news and trends and create a culture of knowledge sharing and taking decisions based on data.

What do you dislike most about this product?

Even if the user interface is functional, it'd be more modern and intuitive. Furthermore, expanding the functionalities of the search would help users quickly find some specific information within the extensive repository on the platform.

What recommendations would you give to someone considering this product?

Centralized communication and document management are definitely among GroupWise's strengths. As well, document management functionality allows for efficient file sharing and handling as well as version control, which encourage collaboration.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Sebastian O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

A special and effective Program as for as Software

Likeliness to Recommend

9 /10

What differentiates OpenText GroupWise from other similar products?

What most sets OpenText GroupWise apart from other similar products is that it brings together all the tools I need in one package. The convenience of having my emails, appointments and people I know on my finger tips is something I value to the extend of saying am always ready.

What is your favorite aspect of this product?

I think one of the greatest benefits of OpenText GroupWise is the real-time collaboration ability which enable me to work with my colleagues and share information more effectively. On the same note, its security and data protection features are unmatched, which brings an extra level of comfort from the fact that my information is secure all the time.

What do you dislike most about this product?

However, this is one of the few things that I actually did not appreciate about OpenText GroupWise: it has a tendency to lag a little when it comes to loading significant amounts of data – which can be quite unhelpful in some circumstances.

What recommendations would you give to someone considering this product?

Thus, I believe that OpenText GroupWise would suit any company or a professional seeking a means to promptly run communications and work as a team. They include easy to use, integration and security to make it one of the best tool that can increase productivity when at work.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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