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OpenText GroupWise Logo
OpenText GroupWise Logo
OpenText Corporation

OpenText GroupWise

Composite Score
8.5 /10
CX Score
8.8 /10
Category
OpenText GroupWise
8.5 /10

What is OpenText GroupWise?

OpenText™ GroupWise gives you modern email, messaging, calendaring, contact management and scheduling for today’s mobile world. With a dynamic, flexible interface, you can easily meet your organization’s requirements.

Company Details


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Awards & Recognition

OpenText GroupWise won the following awards in the Business Instant Messaging - Enterprise category

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OpenText GroupWise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText GroupWise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

97 Satisfaction of Cost Relative to Value

Up 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
98%
Negotiation and Contract:
92%
Conflict Resolution:
97%
Strategy & Innovation:
93%
Service Experience:
95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText GroupWise?

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0% Negative
3% Neutral
97% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Saves Time

Feature Ratings

Average 88

Instant Messaging

94

Task Management

88

Screen Sharing

88

Search

88

Integration With Productivity Tools

87

Document Collaboration

87

Voice and Video Collaboration

87

Notifications

86

Granular Access Management

86

File Sharing Collaboration

85

Cross Platform Support

85

Vendor Capability Ratings

Average 88

Product Strategy and Rate of Improvement

93

Vendor Support

91

Breadth of Features

91

Business Value Created

90

Availability and Quality of Training

90

Ease of Data Integration

89

Ease of IT Administration

89

Ease of Implementation

88

Ease of Customization

87

Usability and Intuitiveness

86

Quality of Features

85

OpenText GroupWise Reviews

Kiguta A.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Business Collaboration Made Easy

Likeliness to Recommend

9 /10

What differentiates OpenText GroupWise from other similar products?

What makes Micro Focus GroupWise unique is the fact that it's an all round business collaboration software. It makes instant messaging, task management, and document management easy among other functionalities. All these comes at a great price.

What is your favorite aspect of this product?

I like that Micro Focus GroupWise offers so many features and therefore ideal business software. Besides being resourceful, the software is also pocket friendly. Using Micro Focus GroupWise is straightforward. It comes with some great security features.

What do you dislike most about this product?

Not any serious hurdle experienced using Micro Focus GroupWise.

What recommendations would you give to someone considering this product?

This is one software I recommend without reservations as it is a performer. It is multi-purpose and comes at a cost many businesses can afford.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Rachell W.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2021

Allows communication completely

Likeliness to Recommend

9 /10

What differentiates OpenText GroupWise from other similar products?

Something that differentiates this tool from others is that it has a system that allows you to safely take care of your IT systems, which in turn gives the freedom to create, edit and update constantly, as well as how to customize your activities to keep the team informed of Each change and professional process carried out is a tool that can be adapted to the professional and organizational requirements you have to fulfill your professional tasks safely

What is your favorite aspect of this product?

What I like the most is that this tool brings the teams together and unifies them so that they can work and carry out their tasks within the platform, you can share files and have live chats when required, for a reason it is one of the business systems best known in the area of team collaboration and is also flexible regardless of the industry in which it works

What do you dislike most about this product?

I have no problem with the tool

What recommendations would you give to someone considering this product?

My recommendation is to integrate this tool into your professional processes in an efficient and innovative way, something with which your organization can improve its activities and professional performance.

Pros

  • Trustworthy
  • Caring
  • Respectful
  • Client Friendly Policies

Eduardo A.

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Easy to use

Likeliness to Recommend

8 /10

What differentiates OpenText GroupWise from other similar products?

the price compared to other manufacturers

What is your favorite aspect of this product?

the colaboration

What do you dislike most about this product?

lack of efficient support

What recommendations would you give to someone considering this product?

verify it with knowledge of the product and need for support

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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