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Notion Labs

Notion

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Notion
8.9 /10

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

Company Details


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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

0% Negative
2% Neutral
98% Positive

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Respectful

Feature Ratings

Average 85

Collaboration

91

Document Management

90

Mobile Access

87

Planning and Scheduling

86

Hierarchical Task Management

85

Workflow Management

85

Dependency and Milestone Tracking

82

Resource Management

81

Reporting

80

Time & Expense Tracking

79

Budget Management

78

Vendor Capability Ratings

Average 83

Business Value Created

86

Breadth of Features

86

Ease of Customization

85

Quality of Features

85

Ease of Implementation

84

Usability and Intuitiveness

83

Ease of Data Integration

83

Ease of IT Administration

82

Availability and Quality of Training

81

Vendor Support

78

Product Strategy and Rate of Improvement

78

Notion Reviews

Manvi M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Versatile and powerful, but steep learning curve

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

Notion stands different from other productivity tools with its unmatched customization and versatility. In context to other applications that concentrate exclusively on notes or task management, Notion integrates these features into a unified platform, enabling users to design custom workflows that meet their unique requirements. It is perfect for both personal and professional use because it allow users to organize information in a highly structured and relational manner.

What is your favorite aspect of this product?

The integrated workplace design of Notion is my favorite feature. A very efficient and well-organized workflow is made possible by the ability to combine notes, tasks, databases, calendars, and more into a single platform.

What do you dislike most about this product?

While Notion offers powerful features, the steep learning curve can is a significant dislike.

What recommendations would you give to someone considering this product?

I advise anyone thinking about deciding to use Notion to spend some time getting to know its capabilities and mastering its customization choices using official documentation or youtube.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Lucas H.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Fantastic capabilities, rate of improvements slow

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

The key idea with Notion is that everything is a database. That opens lots of potential for organization.

What is your favorite aspect of this product?

I rely on this for both work and personal projects, and Notion's capabilities are robust for both. I love the aesthetic, the markdown writing style, the internal linking, and the database capabilities.

What do you dislike most about this product?

Notion is currently investing a lot of their development into AI capabilities, which I don't find as useful as fixing some basic problems like lack of offline mode and lack of robust data security.

What recommendations would you give to someone considering this product?

If I were starting over, I would consider AnyType. I don't know if it does everything Notion does, but it attempts to solve some of Notion's longstanding issues.

Pros

  • Helps Innovate
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Cons

  • Less Effective Service
  • Security Frustrates

Rahul s.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Notion : Manage Project better

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Notion user interface is extremely good and it provides the users the option to customize their workspace to suit their preference. It also allows user to make custom templates and user specific databases.

What is your favorite aspect of this product?

Notion pricing is a great value for money deal. It is rich of feature and is adaptive of various workflows .

What do you dislike most about this product?

The advance interface and adaptive nature makes the learning curve a bit steep and one has to put generous efforts in order to learn the platform.

What recommendations would you give to someone considering this product?

Please go through proper training and read documentation thoroughly in order to best use the app

Pros

  • Performance Enhancing
  • Unique Features
  • Efficient Service
  • Inspires Innovation

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