Notion Customer Reviews 2024

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

Company Details

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

0% Negative

2% Neutral

98% Positive

Pros

Helps Innovate
Reliable
Unique Features
Respectful

Feature Ratings

Average 85

Collaboration

91

Document Management

90

Mobile Access

87

Planning and Scheduling

86

Hierarchical Task Management

85

Workflow Management

85

Dependency and Milestone Tracking

82

Resource Management

81

Reporting

80

Time & Expense Tracking

79

Budget Management

78

Vendor Capability Ratings

Average 83

Business Value Created

86

Breadth of Features

86

Ease of Customization

85

Quality of Features

85

Ease of Implementation

84

Usability and Intuitiveness

83

Ease of Data Integration

83

Ease of IT Administration

82

Availability and Quality of Training

81

Vendor Support

78

Product Strategy and Rate of Improvement

78

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Notion Reviews

Moises R.

Role: C-Level
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

The All-in-One Workspace That Just Works

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

Notion's standout feature lies in its ability to create a dynamic and customizable workspace in the cloud. Unlike many other tools, Notion offers a seamless experience when creating, organizing, and managing modules, spaces, and boxes. Its versatility shines through as it allows users to scale their workspace, add templates as needed, and personalize the environment to suit specific workflows. This level of customization and flexibility sets Notion apart from competitors, making it a powerful and adaptable solution for various project management needs.

What is your favorite aspect of this product?

One of Notion's most appealing aspects is its ability to provide a robust digital environment, even for small teams or startups. This makes it an ideal choice for organizations just starting out. We personally experienced this firsthand, as our team noticed a significant improvement in productivity and collaboration when we were using Notion. After a brief hiatus, we conducted an internal survey and unanimously agreed to return to Notion for task management and other essential functions.

What do you dislike most about this product?

While the free plan of Notion offers a great starting point, its limitations, such as the 3-user cap and 1000-space restriction, can become a constraint for growing teams. However, given the value and benefits that Notion provides, we're seriously considering upgrading to a paid plan. The investment in a monthly subscription seems well justified based on our positive experience with the tool.

What recommendations would you give to someone considering this product?

Notion is a fantastic starting point, especially for those familiar with similar tools. Its templates are user-friendly, but beginners might find the extensive customization options overwhelming. I recommend trying out less customizable tools first to get a grasp of project management software before diving into Notion's full potential.

Pros

Performance Enhancing
Unique Features
Security Protects
Helps Innovate

Riley S.

Role: Industry Specific Role
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2024

Easy to use!

Likeliness to Recommend

8 /10

What differentiates Notion from other similar products?

Notion is the perfect AI tool rolled into one, easy-to-use product!

What is your favorite aspect of this product?

I have tested out a few AI writing tools, but Notion was by far my favorite in terms of the content it produced. It felt more human than any other platform.

What do you dislike most about this product?

I have no gripes with Notion. I think it's reasonably priced and has all of the features I need

What recommendations would you give to someone considering this product?

I would research all AI platforms (if that's what you're using it for) to ensure that it has all of the features you need for your business

Pros

Helps Innovate
Reliable
Unique Features
Inspires Innovation

Rene D.

Role: Industry Specific Role
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2024

notion is awesome.

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

My many categorization and systemization possibilities are a blessing.

What is your favorite aspect of this product?

Notion is a platform for sharing information across various countries and workplaces, allowing users to access and restrict content.

What do you dislike most about this product?

First-time users will need time to learn. More user-friendly is possible.

What recommendations would you give to someone considering this product?

I like idea because it organizes my business.

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Unique Features

How We Deliver

Notion

What is Notion?

Company Details

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Notion Ratings

90 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Notion?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Resource Management Includes resource allocation, expense tracking, and resource planning.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Time & Expense Tracking Ability to track time for planning and estimating

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

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Notion Reviews

Moises R.

The All-in-One Workspace That Just Works

Likeliness to Recommend

Pros

Riley S.

Easy to use!

Likeliness to Recommend

Pros

Rene D.

notion is awesome.

Likeliness to Recommend

Pros

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Title

Feature Ratings

Collaboration

Document Management

Mobile Access

Planning and Scheduling

Hierarchical Task Management

Workflow Management

Dependency and Milestone Tracking

Resource Management

Reporting

Time & Expense Tracking

Budget Management

Vendor Capability Ratings

Business Value Created

Breadth of Features

Ease of Customization

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement