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Notion Labs

Notion

Composite Score
8.8 /10
CX Score
9.0 /10
Category
Notion
8.8 /10

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

Company Details


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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

1% Negative
5% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Respectful

Feature Ratings

Average 84

Collaboration

90

Document Management

89

Workflow Management

85

Planning and Scheduling

85

Mobile Access

85

Hierarchical Task Management

84

Dependency and Milestone Tracking

81

Resource Management

81

Time & Expense Tracking

80

Reporting

80

Budget Management

78

Vendor Capability Ratings

Average 82

Business Value Created

86

Quality of Features

84

Ease of Customization

83

Breadth of Features

83

Ease of Data Integration

83

Ease of IT Administration

82

Ease of Implementation

82

Usability and Intuitiveness

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

77

Vendor Support

77

Notion Reviews

Jatin K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Fantastic features, Easy to use

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

Notion provides All-In-One workspace which combines note-taking, project management, databases, and collaboration in one platform and it have a great customisation.

What is your favorite aspect of this product?

What I like about Notion is its customisable database and task management system which provides Flexibility in Organising products and increase the productivity.

What do you dislike most about this product?

Notion is a great platform but there are few aspects that can be frustrating as developer. Like limited offline support and Lack of advance automation.

What recommendations would you give to someone considering this product?

I would recommend that start with Exploring templates, Use Linked Pages and Blocks and Take Advantage of Collaboration Features.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

Sriram c.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Clean project management with Notion

Likeliness to Recommend

7 /10

What differentiates Notion from other similar products?

Notion combines note-taking, task management, databases, calendars, and project management into a single platform. Instead of using different platforms for each task notion can be used as singular application.

What is your favorite aspect of this product?

Notion doesn't require much learning curve as it is very clean and neat interface with drag and drop functionality. It is also highly customisable. It's collaborative futures and database support are very good and useful.

What do you dislike most about this product?

Performance issues may be raised while using large data bases and highly complex team structures and work plans. This can be rectified to make it one of the leading products in the space.

What recommendations would you give to someone considering this product?

It is highly recommend product which offers good features even in free fire plan. There are variety of templates to choose from.

Pros

  • Performance Enhancing
  • Caring
  • Respectful
  • Enables Productivity

Moises R.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

The All-in-One Workspace That Just Works

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

Notion's standout feature lies in its ability to create a dynamic and customizable workspace in the cloud. Unlike many other tools, Notion offers a seamless experience when creating, organizing, and managing modules, spaces, and boxes. Its versatility shines through as it allows users to scale their workspace, add templates as needed, and personalize the environment to suit specific workflows. This level of customization and flexibility sets Notion apart from competitors, making it a powerful and adaptable solution for various project management needs.

What is your favorite aspect of this product?

One of Notion's most appealing aspects is its ability to provide a robust digital environment, even for small teams or startups. This makes it an ideal choice for organizations just starting out. We personally experienced this firsthand, as our team noticed a significant improvement in productivity and collaboration when we were using Notion. After a brief hiatus, we conducted an internal survey and unanimously agreed to return to Notion for task management and other essential functions.

What do you dislike most about this product?

While the free plan of Notion offers a great starting point, its limitations, such as the 3-user cap and 1000-space restriction, can become a constraint for growing teams. However, given the value and benefits that Notion provides, we're seriously considering upgrading to a paid plan. The investment in a monthly subscription seems well justified based on our positive experience with the tool.

What recommendations would you give to someone considering this product?

Notion is a fantastic starting point, especially for those familiar with similar tools. Its templates are user-friendly, but beginners might find the extensive customization options overwhelming. I recommend trying out less customizable tools first to get a grasp of project management software before diving into Notion's full potential.

Pros

  • Performance Enhancing
  • Unique Features
  • Security Protects
  • Helps Innovate

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