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Notion

Notion

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Notion
8.9 /10

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

Company Details


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Awards & Recognition

Notion won the following awards in the Project Management - Enterprise category

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Acts with Integrity
  • Trustworthy
  • Unique Features

Feature Ratings

Average 85

Collaboration

90

Document Management

89

Planning and Scheduling

86

Workflow Management

85

Hierarchical Task Management

84

Mobile Access

84

Time & Expense Tracking

83

Dependency and Milestone Tracking

83

Resource Management

82

Budget Management

80

Reporting

79

Vendor Capability Ratings

Average 81

Business Value Created

84

Quality of Features

84

Ease of Customization

84

Ease of Implementation

83

Usability and Intuitiveness

82

Ease of IT Administration

82

Breadth of Features

82

Ease of Data Integration

81

Availability and Quality of Training

79

Vendor Support

77

Product Strategy and Rate of Improvement

77

Notion Reviews

Daniel H.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Great tool for documentation and resource control

Likeliness to Recommend

7 /10

What differentiates Notion from other similar products?

Highly ornate and robust organization/categorization options. Great for several teams/departments.

What is your favorite aspect of this product?

It was easy to use with zero training. Intuitive wysiwyg editor

What do you dislike most about this product?

I personally struggled with the database widget. I was ultimately able to bend and repurposes the widget for me needs, but the feature was more limited than I originally realized.

What recommendations would you give to someone considering this product?

This product really can do it off, meetings, project management, documentation, and more

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Sharon L.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2026

Best all-in-one workspace for improved productivit

Likeliness to Recommend

8 /10

What differentiates Notion from other similar products?

What really sets Notion apart for me is that it doesn’t force you into a specific way of working. Most apps are either just a notebook or just a project board, but Notion is more like a bucket of workspaces. You can start with a simple page of notes and, as your project grows, turn that same page into a full blown database with calendars and task trackers. Amazing to translate a simple idea into actionable, detailed project workplans.

What is your favorite aspect of this product?

My favorite part is the aesthetic and layout flexibility. Most productivity tools feel like work, boring style, they're grey, rigid, and boring. But with Notion, I actually enjoy spending time in it because I can make it look exactly how I want. Being able to add custom icons, cover photos, and toggle headers makes my workspace feel personal and engaging.

What do you dislike most about this product?

When you have a lot of data or complex databases with multiple relations, the app can get noticeably laggy and slow especially on mobile.

What recommendations would you give to someone considering this product?

Yes, I'd recommend this project to anyone considering this product. Overall, its benefits outweighs the downfalls so I'd a great product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Amenda R.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2025

Prefect Workspace for notes & projects

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

It is different because it combines, tasks, databases, documents & notes in one platform. I can build custom systems without coding, which may other tools don't allow.

What is your favorite aspect of this product?

I love its flexible block system, which let me build pages the way i want, simple to complex databases ass well.

What do you dislike most about this product?

No dislike for now.

What recommendations would you give to someone considering this product?

Use it on both mobile and desktop to get familiar with the app.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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