Notion Customer Reviews 2024

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

0% Negative

2% Neutral

98% Positive

Pros

Helps Innovate
Reliable
Unique Features
Respectful

Feature Ratings

Average 85

Collaboration

91

Document Management

90

Mobile Access

87

Planning and Scheduling

86

Hierarchical Task Management

85

Workflow Management

85

Dependency and Milestone Tracking

82

Resource Management

81

Reporting

80

Time & Expense Tracking

79

Budget Management

78

Vendor Capability Ratings

Average 83

Business Value Created

86

Breadth of Features

86

Ease of Customization

85

Quality of Features

85

Ease of Implementation

84

Usability and Intuitiveness

83

Ease of Data Integration

83

Ease of IT Administration

82

Availability and Quality of Training

81

Vendor Support

78

Product Strategy and Rate of Improvement

78

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Notion Reviews

Noemi B.

Role: Industry Specific Role
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

It is a powerful underestimated toolkit for teams

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

Notion is not only a note-taking app - it is way more than that. As a product, Notion is a well-rounded tool for documentation, collaboration, and more. it feels always ahead of time and can anticipate the needs of the users with articulated features.

What is your favorite aspect of this product?

the collaboration possibilities, the great templates, the countless features

What do you dislike most about this product?

it doesn't work offline, this can be annoying if used on the go. In the lack of a great network, there are some hiccups.

What recommendations would you give to someone considering this product?

I would recommend using Notion as a source of truth and documentation tool for any team. Not only it will enhance collaboration, but also allow the storage of important data in a great and visual way.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Pascual G.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2023

A simple interface that keeps us focused!!!

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

'Notion' is very good when we need to manage a high number of projects since combined with the management of roles and privileges, it is possible to view only those in which we are involved, and its left-side menu allows us to manage long lists without it being tedious. Additionally, due to its simple and precise interface, we do not feel overloaded with a lot of information, and on other platforms, when projects become large and with many activities, we lose visibility. This makes it different from other applications on the market where we do not see the context at a single glance.

What is your favorite aspect of this product?

A very important element of using 'Notion' is that it allows us to preserve the historical memory of the projects in a very structured way. That is, when a project ends, we must ensure that the execution, the documents, and the activities carried out are correctly saved on a platform that we can eventually consult.

What do you dislike most about this product?

I have no complaints about the functionalities and technological enablers that 'Notion' provides. One opportunity that can differentiate usability could be to increase the personalization of the views that each user has. We are talking about each collaborator customizing the views in each project, of course, this could be in contrast to the minimalist strategy focused on not distracting the user from what really matters.

What recommendations would you give to someone considering this product?

A recommendation is to initially use the free version to run and control a small project, so everyone can become familiar with 'Notion' and ensure that it meets expectations and users are happy with the Web version and they should also take into account that they have the version for Mobile App.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Jishnu K.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2023

Strongly promising, easy to use

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

Notion differentiates itself from similar products primarily through its all-in-one workspace capability, combining note-taking, project management, task tracking, and database management in a singular, cohesive platform.

What is your favorite aspect of this product?

Its standout feature is the high degree of customization it offers, allowing users to tailor their workspaces to an extent not typically seen in other tools.

What do you dislike most about this product?

Notion can be pretty confusing to use at times as it relies on the user knowledge quite a bit in terms of its UI.

What recommendations would you give to someone considering this product?

Give this a try and you won't be disappointed

Pros

Includes Product Enhancements
Continually Improving Product
Reliable
Enables Productivity

How We Deliver

Notion

What is Notion?

Company Details

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Notion Ratings

90 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Notion?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Resource Management Includes resource allocation, expense tracking, and resource planning.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Time & Expense Tracking Ability to track time for planning and estimating

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

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Notion Reviews

Noemi B.

It is a powerful underestimated toolkit for teams

Likeliness to Recommend

Pros

Pascual G.

A simple interface that keeps us focused!!!

Likeliness to Recommend

Pros

Jishnu K.

Strongly promising, easy to use

Likeliness to Recommend

Pros

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Title

Feature Ratings

Collaboration

Document Management

Mobile Access

Planning and Scheduling

Hierarchical Task Management

Workflow Management

Dependency and Milestone Tracking

Resource Management

Reporting

Time & Expense Tracking

Budget Management

Vendor Capability Ratings

Business Value Created

Breadth of Features

Ease of Customization

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement