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Nintex Process Platform Logo
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Nintex

Nintex Process Platform

Composite Score
8.1 /10
CX Score
8.5 /10
Category
Nintex Process Platform
8.1 /10

What is Nintex Process Platform?

Nintex makes it fast and easy to manage, automate, and optimize your business processes. Visually plan, map, and manage your business processes with tools process owners and participants love to use. Identify the processes best suited for or in need of automation and get started with clicks, not code. Optimize your business processes leveraging the data created through your automated processes.

Company Details


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Nintex Process Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

95 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Nintex Process Platform?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 91

Conditional Logic Management​

94

Reporting and Analytics

94

Exception and Split Path Management​

92

Role-Based Permissions​

92

Embedded Rules Engine​

90

Visual Workflow Modeler​

90

Integration Capabilities

88

Vendor Capability Ratings

Average 87

Ease of Data Integration

93

Ease of Customization

90

Product Strategy and Rate of Improvement

89

Business Value Created

89

Quality of Features

89

Ease of Implementation

88

Availability and Quality of Training

85

Breadth of Features

84

Ease of IT Administration

84

Vendor Support

84

Usability and Intuitiveness

82

Nintex Process Platform Reviews

Becky J.

  • Role: Public Sector
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Comprehensive platform for automations

Likeliness to Recommend

10 /10

What differentiates Nintex Process Platform from other similar products?

The easiest benefit of Nintex is that it is simple to use. Using these tools, I can teach citizen developers of practically any experience level how to properly automate their own procedures in a matter of hours. Nintex excels in the area of usability. They are simpler to use than most of its competitors while still having versatility and functionality to match.

What is your favorite aspect of this product?

Process mapping activities are simple using Nintex Promapp, which provides three views of a process. The information is entered using text, and it is recorded in both text and visual form, whereas the other system just supports visuals. This is one of the best tools for mapping processes, and the system's extra capabilities enable firms to enter process timings and cost analyses.

What do you dislike most about this product?

When a workflow fails, communication is poor. It won't, for instance, inform the submitter. Their own platform has a few implementation omissions. Workflows in Promapp cannot start processes in Workflow Cloud.

What recommendations would you give to someone considering this product?

Prior to the modification being prioritized, the form must have all necessary information as well as any pertinent supporting data artifacts. The building of workflows is not just the domain of the IT department thanks to the low- and no-code interface. Simple workflows are simple to make. Production and creation of forms has become easier. Even current PDF forms can be imported, and it will create an electronic copy for you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ellen B.

  • Role: Public Sector
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A business-friendly user interface.

Likeliness to Recommend

10 /10

What differentiates Nintex Process Platform from other similar products?

It's been great. We began with prompt, grew into NWC, assessed RPA for potential future use cases, and subscribed to Drawloop for Salesforce to develop our services there. We have already eliminated several outdated Lotus Notes operations and seamlessly connected with Salesforce. Simple form-based workflows are easy to implement, and the support staff is excellent at helping you out if you have any issues.

What is your favorite aspect of this product?

There are no other process automation products like the Nintex package. They have started to significantly broaden their toolkit by providing tools to manage other things like process mapping, RPA, and mobile. They are also a low-code, simple-to-use solution for developing processes in settings like Salesforce or SharePoint. The list keeps on. Nintex can perform any task. Nintex has provided us with the ability to increase our income.

What do you dislike most about this product?

There is a possibility that it may take more than 30 seconds to load a form. There are also a lot of annoying problems with the designer, such as the inability to check or even change the settings on references. This business is incredibly disorganized and has a high employee turnover rate. They gave me a false quote and laid the responsibility on a worker no longer employed by the business.

What recommendations would you give to someone considering this product?

The wide range of work process options encourages far less customization in SharePoint. Any day-to-day business function will be available right out of the box in Nintex. We have put a lot of time, money, and effort into customizing the SharePoint application. I wish we had known about this product sooner so we could have avoided the customizing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jerry G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

To improve your business operations.

Likeliness to Recommend

9 /10

What differentiates Nintex Process Platform from other similar products?

By conducting business on a popular knowledge management website, you can map your operations and look for potential automation and efficiency improvements. You can navigate through your data and find insights to process using Nintex Analytics AI tools. You can track your workflow productivity, spot data-driven patterns, and change your business procedures with built-in analytics tools.

What is your favorite aspect of this product?

To automate our manual processes in SharePoint Online utilizing documents or list items, I like to use Nintex. We use forms to communicate internally and externally, automate our manual work processes, and connect workflows between systems. To obtain information to use, and interpret important facts obtain them in a clear and understandable way. We can identify bottlenecks within the workflows in order to make long-lasting changes to the commercial operations.

What do you dislike most about this product?

Nintex Process Platform troubleshooting workflows can be nerve-wracking. The system only provides fictitious error logs.

What recommendations would you give to someone considering this product?

I recommend Nintex Process Platform as it gives you useful insights into the business processes happening within your company. You can monitor the situation and assess the flow of your work, the collection of billable and non-billable processes, commitment and business impact.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing